Terra

Reviews

• CN

  Chiamaka Nwaekwu

  Oct 7, 2026
  4.0
  It’s a nice place, great staff and really cute amenities
• JC

  Jacob (Cobi)

  Oct 7, 2026
  5.0
  Very attentive staff! They always respond to any questions I have and are prompt with repairs. Also the renovations they did are amazing. The gym is definitely my favorite!
• CS

  Christopher Schiedel

  Oct 7, 2026
  5.0
  Apartments are spacious, maintenance service is quick responsive and the staff are friendly and helpful.
• AA

  Alice

  Sep 15, 2026
  1.0
  Beware of trying to get your security deposit back after moving out!!! They act like they don’t want to give you your money back. If you call and ask about it, you are responded back with attitude and excuses. Highly unprofessional.
• GN

  Galvin Ndoro

  Sep 1, 2026
  1.0
  A little over a year is apparently long enough to develop expectations such as professional communication, timely maintenance, accurate billing, and basic customer service; how unreasonable of me, and indeed I may have now overstayed my welcome at this premise. From unprofessional and sometimes rude communication, vague billing estimates, and questionable explanations to maintenance requests seemingly being treated as optional suggestions, there is rarely a dull moment. One of my favorite experiences has been following up on a simple maintenance request for more than 10 days, only to watch the work order magically change to “Completed” despite, rather remarkably, no one actually completing or even checking the issue. Apparently, “Completed” is now more of a philosophical concept than an actual status. When I followed up, I was informed that the issue was “not a priority” because maintenance was working on other problems. Understandable, of course. After all, residents presumably pay rent primarily for the privilege of submitting maintenance requests and patiently watching them age. At times, the attitude from certain members of the team also gives the impression that residents are staying here as complimentary guests rather than paying residents. Following up repeatedly just to get a straightforward issue acknowledged becomes unnecessarily frustrating. If you're looking for a stress-free place to live, I would strongly encourage you to do your research before considering Terra. And yes, the old saying certainly seems to apply here: You really do get what you pay for. A year in, I think I've learned the lesson. Five stars for teaching me patience.