Cranbrook Hills Apartments

Reviews

• ST

  Sherrice Thomas

  May 20, 2026
  2.0
  I was very hopeful to be a newly tenant at the complex however the maintenance property manager is the worse. Brennen has made every excuse for the poor service provided along with lack of communication. I’ve submitted a request to have the ac unit repaired due to a very loud annoying noise that has caused me to suffer from migraines and no one cares. Keep in mind I’ve only lived here for 20 days and have been dealing with this issue since my move in day. Do yourself a favor and RENT ELSEWHERE!!!! Today I was told the unit is old however I have to live with the noise although it’s contributing to making me sick.
• AB

  Atiara Bradshaw

  May 6, 2026
  2.0
  BEES BATS AND ROACHES I’ve lived here for 2 years never had BIG an issue until this year LAST YEAR IT WAS ONLY BEES this year my neighbor moved out now I’ve been having roaches for months maintenance makes you gut everything out just for them to spray the cabinets once then leave problem never gets resolved I’ve called idk how many times ! today I woke up to a bat in my bedroom DO NOT KNOW HOW IT COULD HAVE POSSIBLY GOTTEN IN HERE I KEEP MY WINDOWS CLOSED AT ALL TIMES ! No other entryway besides the front door and it was closed I called emergency maintenance NO ONE SHOWED OR CALLED !
• GG

  Gingerlicious618

  May 2, 2026
  5.0
  Just did a tour of the 2 bedroom with a balcony over here. It is BEAUTIFUL! So much space and renovated appliances! And an ISLAND! So so nice! Megan, the leasing agent there, was so kind, knowledgeable, and helpful! And I could fill my application out by email since I had to go somewhere afterwards. Overall GREAT experience in the office! Highly recommend!
• RS

  Rob Scarp

  Feb 24, 2026
  5.0
  First I would like to thank everybody who helped me get into Cranbrook apartments special thanks goes to Amanda leasing agent who fought for me tooth and nail along with the upper Senior Management to approve me to get my very own apartment. So thank you thank you thank you Secondly I'd like to thank the maintenance stay up here from Russell Antonio Tony everybody who's coming in and out of my apartment is an incredible excellent job you all should get a raise without a doubt punctual polite very helpful very knowledgeable great great maintenance staff here all the sidewalks are shoveled we got six feet of snow out there these guys are out there making sure it's clear so people like me who are disabled can get in and out with no problem. Huge kudos to Amanda for having a brain and realizing my disabled needs and she switched my apartments and made sure I got on the bottom floor apartment with all black appliances and a beautiful island in the kitchen very few apartments have that people very few and a washer and dryers right outside my front door good job Amanda, she got me as close to the bus line the 93 as she could. it's about 300 ft away and the grocery store in a little strip center next to me to make my life that much easier that's going above and beyond the call of a leasing agent she truly cares about people and you should definitely ask for her by name, she won't go out of her way for you if you're looking for an apartment she will find you what you need she will bend over backwards to get you in, and I'll never be able to thank her enough. so if you're looking for a great place to live with great staff great maintenance this is it, come to Cranbrook hills and I hope you have as great as experience as I have. Thank you Cranbrook hills I am extremely grateful. Warm Regards Robert
• HS

  Howard Shackelford

  Apr 27, 2025
  5.0
  My name is Howard Shackelford and I had to go to the leasing office today to follow up with the transfer process the leasing agent name Ms Kayla was extremely helpful and I thanked her very much for helping me with this problem.

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