Vision on Lombard

Reviews

• MM

  Myka

  1 day ago
  1.0
  I strongly recommend avoiding The Vision on Lombard. In my experience, this place was seriously misrepresented during the tour & the reality of living here is completely different from what was advertised. This is an old renovated hotel, & the soundproofing is terrible. You can hear everything going on next door even someone turning on the shower. Trying to talk on the phone is nearly impossible if your neighbor is talking, because their conversation can completely drown yours out. The amenities are also misleading. The pool was closed for the entire year, so in my opinion it should not be advertised as an amenity. During the tour, a pool & sauna were presented as part of the appeal, but there has never been a sauna. The “cafe” was also hyped up, but it has not functioned as the amenity they made it sound like. The Café is being leased out, but they have no care at all for quality or service, they block the entrance with a chair & I think it serves more a money laundering operation than anything else. The fees are outrageous for what you actually get. There is no real storage, no dishwasher, no ventilation – no windows will open, no fan in bathrooms, a tiny sink, & very few actual amenities. They also charge for valet trash, the entire service was cancelled & they still charge for it. If residents are being charged for a service, that service should actually be provided. Utilities are another major issue. Electricity, heat, & water bills are very high, & they appear to be charged by studio rather than by actual individual usage. That means one person may be charged the same as two people, which gives residents no real incentive or benefit for conserving utilities. On top of that, the building Wi-Fi is not reliable you will need to buy your own internet. The overall environment has also been very disappointing. There are ongoing issues with marijuana smell in the building, including from people smoking in their apartments. I have also witnessed disturbing & inappropriate behavior from other tenants, including situations in shared areas like the laundry room that made me feel very uncomfortable. In my opinion, the overall atmosphere feels unsafe & poorly managed. Communication with management is another problem. When you email about issues, it does not feel like you are dealing with a real person. Responses are automated, & it is extremely difficult to get meaningful help or speak to someone who will actually address problems. Overall, I would not recommend The Vision on Lombard. The good reviews do not match my experience at all. Between the noise, misleading amenities, high fees, unreliable services, utility charges, poor communication, marijuana smell, & overall living environment, this has been a horrible place to live. Beware before signing anything.
• SB

  Sabin Bajracharya

  May 12, 2026
  5.0
  Overall hospitality was very good the women who was on the front desk is so polite n generous I like it .
• SS

  Stephanie

  May 11, 2026
  4.0
  Loved everything, but they definitely need to get that sauna fixed ASAP
• LC

  Liang-Yu Chen

  May 3, 2026
  5.0
  The renting process is smooth, and the atmosphere and environment are very friendly and comfortable. I complete most application online before arriving USA and checked everything OK soon when arriving. This is really a good place to stay with good price for me. Special thanks to the beautiful lady of the front desk for offering kindly orientation and answering many stupid questions~
• KG

  kaitlyn gonyer

  Apr 1, 2026
  1.0
  TL;DR Do NOT move here. This place is a poorly converted hotel being marketed as a luxury apartment. The units have no windows, terrible appliances, and feel cramped and low quality. The “smoke-free” policy is a joke and your unit will constantly smell like cigarettes and weed, and management does nothing. Noise is out of control (you can hear full conversations), and quiet hours are never enforced. Amenities are always “under renovation” or closed, and management is completely unhelpful once you sign. Absolutely not worth the price. I genuinely regret moving here. This has been one of the worst living experiences I’ve had, and I feel completely misled by how this property was advertised. The leasing staff were friendly at first, but that changed the second I signed. They extended my lease an extra month beyond what I originally requested, and even after I provided documentation, they refused to correct it or accommodate me. That set the tone for how little they care about residents once they have your signature. The units themselves are terrible. This building was clearly converted from hotel rooms, and it shows in every way. The layout is cramped and poorly designed, the sink is extremely small, storage is basically nonexistent, and everything feels cheap. The appliances barely function. The stove takes forever just to heat anything, and hot water takes an unreasonable amount of time to come out. Basic things should not be this difficult in an apartment at this price point. There is also no oven or dishwasher. And the biggest issue: there are NO WINDOWS. Living in a windowless unit is honestly miserable. The air feels stale, there’s no natural light, and it starts to feel suffocating. It’s not something you realize the impact of until you’re stuck living in it every day. The “smoke-free” policy is a complete lie. People are constantly smoking cigarettes and weed, and the smell comes straight into my unit. It lingers for hours. I’ve submitted multiple complaints and nothing changes. Management claims they enforce the rules, but they clearly don’t. Noise is completely out of control. I was told during my tour that the building was soundproof due to concrete construction. That is absolutely false. I can hear full conversations, coughing, TVs, music, doors slamming. Even during “quiet hours,” people are yelling and blasting music, and nothing is enforced. There is zero peace or privacy. On top of that, the walls and floors seem to carry vibrations, so even footsteps and movement from neighbors are noticeable. It feels like you’re living on top of other people rather than in your own space. The tenants themselves make it worse. There is constant late-night noise, people blasting music, and no respect for shared living. It feels chaotic and unmanaged. The amenities are also incredibly misleading. The pool has been closed for over a month with no updates. The sauna has supposedly been under renovation for FIVE months. The gym equipment is often broken or outdated, and the common areas are not maintained as advertised. They promote resident events as perks, but then charge extra to attend them, which is ridiculous. There are also constant issues with cleanliness in shared spaces (hallways, trash areas, elevators). Trash piles up, and the overall upkeep does not match what they advertise. For what they charge, this place is absolutely not worth it. Between the poor unit quality, lack of natural light, constant smoke, noise problems, unresponsive management, and misleading amenities, it feels like you’re paying a premium to live in a poorly converted hotel room. I feel stuck here until my lease ends, and I would strongly recommend looking elsewhere before signing here.

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