Eagle Rock Apartments at Abingdon

Reviews

• SG

  Serenity Goodridge

  May 17, 2026
  1.0
  Horrible experience — DO NOT RENT HERE! This property is poorly managed and feels like a complete rip-off. Maintenance work orders are routinely marked “complete” in the system even though the issues are never actually fixed. The leasing manager is almost never available to assist current residents with concerns, yet somehow appears whenever there’s a tour for potential new tenants. We experienced a serious issue with the heating wall unit that malfunctioned through no fault of our own. As a result, our electric bills skyrocketed. Instead of properly resolving the issue, maintenance only replaced the wall thermostat multiple times before eventually tearing open the wall to access what they called a “malfunctioning motherboard.” Despite the inconvenience and excessive utility costs, no compensation or meaningful resolution was ever provided — only ignored calls and poor communication. This property owes us nearly $2,000 in damages related to this issue. Even after intentionally turning the heating unit off, the temperature would still rise on its own. The bathroom conditions are just as unacceptable. After only a month of normal daily showers, the shower walls began peeling because the property literally paints the shower walls and tubs. We submitted multiple maintenance requests, and management claimed a third-party vendor would need several hours to repaint due to chemical exposure concerns. The repair was never completed, and the peeling continues while work orders are repeatedly closed prematurely without resolution. The landscaping is barely maintained, and the roads throughout the property are uneven, damaged, and in some areas not properly paved. This has been the worst place my husband and I have ever lived. Extremely disappointing management, poor maintenance practices, and unacceptable living conditions.
• CC

  Cody Carel

  May 16, 2026
  1.0
  Since bad reviews are the only way we ever get our maintenance handled. We have been waiting for a month for a new dishwasher they said would be there within a week. The staff here is non existent. They are never in office when we tried to go talk to them about it. Every time you call them it gets redirected to a call center. This is the absolute worst management I have ever had to deal with in my life. Take your hard earned money elsewhere. There is trash all over the property, broken glass, condoms that never gets cleaned up. There is maybe one maintenance person from another complex they own. This place needs to be under new ownership asap. Edit another 4 days later and they still haven't done a thing about it. They need to sell to a company that can actually handle this volume of residents. They are absolutely pathetic. Edit after new owners: Been waiting over a month for a new washing machine. These apartments are about 2,000 per month btw.
• BG

  Brianna Gabrielle

  May 4, 2026
  5.0
  Had a great tour with Kayla! She was great and very informative! I applied for an apartment after touring with her.
• KW

  Keya Weaver-Willis

  Sep 11, 2023
  5.0
  I had a maintenance emergency, and Walter and Kevin did an AMAZING job taking care of the issue. They went above and beyond to make sure the job was done properly and promptly. By far the best, professional, and friendly maintenance crew ever.
• TR

  Total Resilience

  Oct 24, 2021
  5.0
  Adelle Bowers is epitome quality and excellence in human interaction and relationships.. She treated me like family.. I came into this experience virtually.. I was moving in, from out of state on a very short notice .. and Adelle made this process extremely seamless.. I couldn’t be happy with the outcome upon arrival.. not mention how conveniently located around Walmart, target and many others perks .. It’s extremely quiet and tranquil as well..