Riverbend on the Charles

Reviews

• GH

  Grace Heimann

  3 days ago
  5.0
  I love this apartment! It's a great location, and always very clean and quiet. It's right by a beautiful walking pad. Rolando is so helpful with any maintenance requests I have! He is super quick and professional, and has been there to help with anything big or small. I would definitely recommend this apartment!
• LC

  Laia C

  Oct 4, 2026
  5.0
  I cannot say enough wonderful things about Rolando and the incredible job he is doing as our Maintenance Supervisor. His dedication, professionalism, and attention to detail truly stand out, and it is clear that he takes tremendous pride in everything he does. Rolando has been doing an amazing job renovating the apartments throughout the community. The results speak for themselves—the apartments are coming out absolutely beautiful! The attention to detail, the quality of the work, and the overall transformation are genuinely impressive. Every renovated apartment looks fresh, modern, clean, and welcoming. It is amazing to see how much of a difference his hard work is making throughout the community. Beyond his exceptional work, Rolando is simply an outstanding person. He is incredibly professional, cheerful, respectful, helpful, and genuinely kind. No matter how busy he is or how much he has on his plate, he always seems to approach things with a positive attitude and a smile. That kind of attitude makes such a huge difference, and it does not go unnoticed. Rolando is truly the best maintenance supervisor anyone could ask for. He goes above and beyond, consistently puts in the extra effort, and takes pride in making sure things are done the right way. His commitment to the community is evident in everything he does. A community is only as good as the people who take care of it, and we are extremely lucky to have someone like Rolando. His hard work, dedication, professionalism, and kindness make him an invaluable part of this community. He deserves to be recognized and appreciated for all that he does. Thank you, Rolando, for all your hard work and for making such a positive difference. You are truly one of a kind, and this community is incredibly fortunate to have you!
• MF

  Maggie Fleming

  Sep 25, 2026
  5.0
  Great service everytime by Rolando for maintenance requests! Very prompt with sharing updates!
• EG

  Erin Gentry

  Sep 10, 2026
  1.0
  Do not sign a lease here. There was blood and/ or feces on the floor on my move-in day. I wasn't able to move in. (For reference, this is ~36k/ year for a 1-bedroom). Other things were wrong too, but this was the worst of it. I had already paid over $2k on good faith before I got the keys. Lesson learned. Human error happens- just own it and make it right. They did not do this (Nicole, the property manager, is the absolute worst). I will unfortunately be going to court with them soon. It has been almost a month without a refund of the $ paid directly, and because they are in breach of MA tenant law, I will be also be suing for accommodations since. Save yourself. Don't do it. No apartment is worth this.
• KM

  Ken Myers

  Sep 1, 2026
  2.0
  I've held my tongue on writing about this place for a while but I've had enough. About the only good things I can say is the location is okay, it's nice to be near the river but you're also so far from... most things so is it really that great? Now the bad. There are so many things so I'm just gonna list off everything from oldest that I can remember to most recent. - They steered me towards getting xfinity in the new resident documents but there is another provider. I tried to set my internet up myself and it wasn't working so I had to get a technician. The technician told me all he had to do was flip a switch in a closet somewhere in the building from the other service provider (apparently there's another one!) and charged me $100. Not sure if they have or had some deal with xfinity to promote them but this really bothered me. - The water pressure is really bad. This is gross for the toilets, annoying for the kitchen sink (slow to fill a cup, not very powerful for cleaning), and the water dispenser from the refrigerator is essentially unusable because of how slow it is. - The walls seem thick, but the ceilings are thin. For the first year I had someone who walked very heavy above me and every night they would pace back and forth from 11pm to 1 or 2am in the morning. This would wake me up or keep me up and would drive me nuts. - The apartments are on the small side. You can rent a closet in the building for more money. But a lot of other apartments in the area just give the residents an extra storage space (or you just get a lot more space for what you pay). - The parking is very tight. I have a concrete support beam next to my car and I have to park as close to it as possible in order to get out of my car. - When the new owners were taking over last year we were given about 2 days notice that we had to pay the next months rent early before the portal went down (even though they dated the letter 2 weeks before that and just didn't give us the message). - The main elevator was out for **2 months** last year. - When it was time to renew my lease I was only offered a 10 month lease. They told me they were out of their 12 month leases. What does that even mean?? I have told this to so many people and they have never heard of anything like this. I guess it's to try to get it closer to the school semester months, or idk maybe some accountant crunched the numbers and told them they could increase revenue by a fraction of a percent by reducing lease term by 17%?? - The door between the garage and the lobby is way too difficult to open and I don't understand how the building is ADA compliant between these areas. Like it's difficult enough to carry anything between these locations, I dread the day maybe I break an ankle and have to get to my apartment from the garage. - The front door has been failing for months and when we (I have spoken to other residents about this) brought this up we get gaslit that it is fine and we don't know how to work the door. That is until it finally failed and now apparently it is just gonna be broken for a while. - I don't really use the pool amenities but apparently the hot tub has been broken. - The clubhouse and gym are going to be closed for 2 months for renovations, subject to change (we were told the elevator would take 2 weeks and then it took 2 months so who knows how long things take around here). - They are doing other renovations around the building which seems to consist of swapping the molding to cheap 1/2"x6" looking stuff and repainting everything. Supposedly they're still working on it but I haven't seen them on my floor at all this week and it looks... pretty unrefined. Mind you I actually don't think there was anything wrong with the way things looked, maybe a new paint job was needed to clear off scuff marks from people moving in and out but that's about it. So do we get any discount from all of the inconveniences and loss of amenities? No of course not, that would be crazy talk.