Madison Place is an upscale, premium apartment community conveniently situated at the juncture of Route 495, Route 9, and the Mass Pike, and just 2.5 miles from the Southborough commuter rail station. Shopping opportunities abound with the Natick Collection—housing over 200 stores—only 10 minutes away. Or steal into downtown Boston, a mere 35 minutes from your doorstop.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.