ERA Key Realty Services is one of the leading real estate brokerage companies in Massachusetts. The company was organized in 1988 as a small independent brokerage until 1993 when it became a member of the national ERA Franchise System. In 1998, ERA Homeowners Advantage merged with ERA John Nelson to create ERA Key Realty Services. Since then, the firm had grown from 68 agents and 6 Offices to over 380 agents in 15 offices through mergers, acquisitions and the recruitment of talented agents. In 2018, ERA Key merged with HUNT Real Estate ERA, significantly expanding its reach and ability to offer homebuyers and sellers best-in-class digital tools and services. HUNT operates 40+ offices through Western and Upstate New York.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.