Founded in 2007 and headquartered in Houston, Texas, NRL Mortgage is currently licensed in 45 states and the District of Columbia. We specialize in the origination of residential mortgage loans across the United States. These loans include conforming conventional loans, jumbo loans, loans guaranteed by the Veterans Administration, loans insured by the FHA, and loans backed by Rural Housing Department / USDA. We pride ourselves on delivering the highest level of service in order to bring the best in residential lending experiences to our customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.