PMI Integrity Properties - Lafayette

Reviews

• MW

  Megan Ward

  3 days ago
  5.0
  Working with PMI, Specifically Zed & Annette, has been such a breeze! They have been so helpful & quick to respond. I really appreciate them making this moving process so efficient!
• DM

  DK Money

  Jul 2, 2026
  5.0
  Everything was fixed in a timely manner, great service
• SS

  Shani Simon

  Jun 23, 2026
  5.0
  Fast & very kind!
• BG

  Brianna Gipson

  May 23, 2026
  1.0
  My advice is that if you plan on doing business with them, keep record of everything and know the law! I rented from them, no issues until move out. We were good tenants. They fixed the one issue we had with the AC in a decent timeframe. I fixed the AC vent cover that was taped and hanging on one side when we arrived. I also removed a large brown stain from the master bathroom tub that was visibly posted in the listing. I personally took care of everything! The only thing I think we disagreed on was what the security deposit covers. A security deposit is for damages beyond normal wear and tear and cleaning beyond what is reasonable. We scheduled a walkthrough before move out. Zed Lacour walked in, saw the condition downstairs and said that was all he needed to see. Clearly we were not tearing up the place. They sent Ms. Annette to do the walkthrough who had clearly never seen the house prior to us moving in. Thank God I had proof and videos of my first viewings of the home. We were falsely accused of breaking a fire alarm that was never there, damaging the paint on a windowsill that was peeling when we arrived, hanging things on the wall when the holes were there when we moved in… Ultimately, they tried to say certain areas weren’t cleaned to their liking. Not the whole house, just small things here and there. It was very minuscule and nitpicky. For example, there was hair left on a toilet and smudges on the wall… so they allegedly had the whole house repainted and cleaned. I asked them to provide me with proof that these services were done and necessary. I also asked them to explain how it went beyond normal wear and tear. I was willing to let it go if they could prove the work had actually been done because I genuinely cared about the property (a beautiful townhome,) otherwise they could prove it in court. They provided me with a typed up paper listing their alleged charges with prices, no valid receipts or invoices. No receipts showing anyone had been hired. No receipts of cleaning supplies or paint being bought. Roughly $700 out of a $2400 deposit witheld with no proof of where it went. The deposit was originally $1800 but they asked for more and I paid it for them accommodating us even though they said they would’ve preferred a typical family rent from them (not like I expected it to be withheld.) They also made me pay for mailbox keys that they never reimbursed me for after agreeing to. I threatened to take them to small claims court and ended up getting my full deposit back minus the reimbursement for the mailbox keys. Please just be aware of their tactics! I hate to think of how many people they may have gotten over on who didn’t have the time or knowledge to fight for their money back. Yet they are PMI… INTEGRITY… properties. I have videos of me walking through the entire home that I wish I could include. The baseboards were allegedly dusty but in every picture they sent… the baseboards are bright white.
• VH

  VonDarius Heard

  Mar 25, 2026
  5.0
  I’ve had a great experience working with this property management company. They currently manage 7 doors for me, and throughout our time working together they’ve been professional, responsive, and dependable. Communication has been consistent and clear, which is huge for me as an owner. They handle tenant issues quickly, keep me informed, and make the day-to-day management stress-free. Maintenance is addressed promptly, and they’ve done a solid job keeping my properties in good condition while balancing costs. I also appreciate their attention to detail when it comes to tenant placement and rent collection. Everything runs smoothly, and I feel confident knowing my investments are being well taken care of. Overall, I’d highly recommend them to anyone looking for a reliable and hands-off property management experience.

Frequently Asked Questions About PMI Integrity Properties - Lafayette