Kingston Crossing Apartment Homes

Reviews

• DB

  dewey burchett

  May 12, 2026
  1.0
  Be aware this is not a well run apartment complex. Remember, when they show you the car wash, tanning bed, etc....even though they say "it's included"....that means for an extra fee. Even to open the gate is an extra fee. When we first moved in unbeknownst to us there has been many automobile break ins. We received an email from staff stating there had been thefts in Benton, but the Sheriff's department posted they were actually at our apartments. We posted the alert from the sheriffs office in the mail room only to watch management take it down the following day in order to cover it up. We had THREE separate flooding incidents that flooded our 1st floor apartment. There was no explanation of the cause, and management refused to clean the wood floors. Major inconvenience...never an apology, much less a monetary discount for loud fans running for several days each time. All three appliances-washer, dryer, and dishwasher had to be replaced due to being ineffective. The replacements were clearly the cheapest alternative which meant poor functionality. There gate was broken down frequently, possibly contributing to break ins. They finally installed a new gate system but charged extra for an upgrade they should have been responsible for. Kids on scooters race through the parking lot, be careful it's dangerous. Management has done nothing to stop it, or efforts had zero effect. Upon move out as we suspected they will nickel and dime you to death, being completely unreasonable. $5 light bulb charge? We paid $450 voluntarily for them to clean apartment so they wouldn't nickle and dime us, only to get hit with an extra $180 cleaning fee! We had actually cleaned the apartment thoroughly and were shocked. $650 to clean an apartment? Where can i get that job? And the costs continued to rise throughout our stay. About 2 months before the lease is up they will hound you relentlessly to re-sign. We finally found a house to buy...had to pay them a pro-rated amount of about double the normal monthly costs. They could care less--management blames the owners in Mississippi. What a joke!
• SJ

  Sibu Jacob

  Apr 23, 2026
  5.0
  The apartment is excellent; however, what truly set this experience apart was the outstanding support provided by Robin Taylor and Trista Fredieu. They guided us through every step of the process with professionalism and care, ensuring everything progressed seamlessly. Thanks to their efficiency and attention to detail, we were able to receive our keys within a day without any complications. Notably, they went above and beyond by assisting us even outside regular office hours, demonstrating a genuine commitment to making our move-in experience as smooth and stress-free as possible.
• TW

  T West

  Apr 15, 2026
  5.0
  This is the best apartment complex I've lived in. Best property management team! If something ever needs to be fixed is completed within 24hrs. Anything major will be within a few hours. That's one of the main things I look at when researching a property. Real quiet and safe. I went out of town for work once for about 2 weeks and didn't realize i had left my front door wide open and everything was the way i left it. Personal garages are huge plus. I've definitely enjoyed my years here.
• SM

  Sari McCraven

  Jan 30, 2026
  5.0
  My best friend lives here so i stop by just about every day. All and all nice places very well kept . I planned to get a place here a while back album they keep hiking their prices like by alot thats my only complaint. Pays for all the upkeep on their amenities and the yard crew is out threw every day lol
• JE

  Jennifer Elkins

  Jan 16, 2026
  5.0
  I just want to tell anyone who will listen how amazing Rayla is. She helped me get into my apartment with so much ease and communicated back and forth with me to make sure I made my deadline. She went above and beyond to make it happen. She is an angel and deserves a raise the way she takes care of anyone who needs her. She makes it her mission to help and that's something you don't see anymore. She was a big reason of why I moved here! She's god sent and I'm lucky to have her as my leasing manager!

Frequently Asked Questions About Kingston Crossing Apartment Homes