FJ
Forrest Middlebrook, Jr.
May 6, 2026
I had the pleasure of touring this property with Schmidt, and I can honestly say it was the best apartment tour I’ve ever received. She was exceptional from start to finish. Thorough, knowledgeable, professional, and incredibly detail-oriented. Truly a class act. Schmidt could teach a masterclass on how to properly showcase a property and make a prospective resident feel welcomed, informed, and excited about the community.
Her team was also incredibly warm and welcoming, which made the experience even better. What stood out to me most was the atmosphere throughout the property. Even the residents we passed during the tour were friendly, waved, and acknowledged us when entering shared spaces. That says a lot about the kind of community this property has built.
The property itself is amazing. The amenities are thoughtfully designed and perfect for working professionals. From the co-working spaces to the gym and social areas, everything feels intentional, elevated, and community-centered. It genuinely felt like more than just an apartment complex. It felt like a place to call home.
If you’re considering touring here, ask for Schmidt. You will not be disappointed.
The apartments themselves are beautiful and the amenities are excellent, but what truly stood out to us the most was the incredible customer service from the office staff and management team. Every single person we interacted with throughout our stay was consistently kind, professional, polite, and genuinely helpful. It honestly has been the best experience we’ve had with an apartment complex.
You can really tell they care about the residents and take pride in what they do. We had a small issue in the apartment at one point, submitted a maintenance request, and someone came the very next day and fixed it right away. What impressed us even more was that they followed up afterward to make sure everything was working properly and that we were satisfied.
My family also really enjoys the resident events they organize throughout the month. They often bring food, snacks, and fun games for the tenants, and it creates such a warm and welcoming atmosphere in the community. It’s a very thoughtful touch that makes living here feel much more personal and enjoyable.
Everything was handled with care, respect, and professionalism from beginning to end. The whole team made us feel valued as tenants, and that level of attention and service is rare to find nowadays. We are very grateful for such a positive experience and would absolutely recommend this apartment community to others.
HT
Holly K. Talley
Apr 15, 2026
Home. That is the one word to describe The Heights at Picardy. From the time you walk through the doors of the office to move in to being a resident, you are made to feel welcomed and at home. The staff has done an extraordinary job of building a sense of community among residents and the feeling of knowing you have actual neighbors, not just strangers in passing.
My mother and I, along with our 1 year old rescue came to The Heights after a less than favorable experience at another local complex, where I had resided for over 10 years. From the moment I looked at The Heights, I knew this complex was different and they truly cared about their residents. And that is exactly the experience we have had from day 1. Their kindness, attention to detail and pride in the property are evident is everyway here. We cannot say enough about how much we love it here. And are proud to call The Heights at Picardy home!
Walked in for a tour and spoke with the property manager. She tried to deter me away from this property stating that the apartments started at $2,000 and I should check out the sister property. Before I could tour the property it’s like she wanted to turn me away. I spoke with some else at the property and they confirmed the apartments did not start at $2,000 for a 12 month lease or even an 18 month lease. I feel like this was a case of discrimination. I don’t know if it was the color of my skin or what the case was. But it was simply unprofessional and not a good look for this complex.