Vineland Carriage Homes

Reviews

• QT

  Quintez Tucker

  Aug 25, 2026
  1.0
  I strongly recommend that servicemembers and military families be extremely cautious before renting from this property. My lease was supposed to run through March 2027, but I lawfully terminated it pursuant to military orders under the Servicemembers Civil Relief Act (SCRA), 50 U.S.C. § 3955, which protects qualifying servicemembers from early termination penalties. Shortly after my military lease termination, I was charged approximately $7,000 for allegedly having THREE “undocumented pets.” Here is the problem: management did not even know I had physically vacated the residence when these charges began appearing, and the property manager specifically told me that nobody had entered the unit. So how did management determine that there were exactly THREE undocumented pets if nobody had entered or inspected the property? I have not been provided photographs, an inspection establishing three pets, dates each alleged pet was observed, or sufficient documentation explaining how they arrived at approximately $7,000. Simply putting an allegation on a resident’s ledger does not prove it happened. The timing is also extremely concerning. Because of my military lease termination, the property could no longer collect the rent it expected through March 2027. Shortly afterward, I was hit with approximately $7,000 under a completely different label. In my opinion, this creates the appearance that these charges may be a backdoor attempt to recover money they could no longer collect from the remaining lease after I exercised my federally protected military rights. I have formally disputed the entire balance and requested that management provide the actual evidence, dates, documentation, lease provisions, and calculation supporting these charges. If management legitimately documented three unauthorized pets, they should be able to provide the evidence. Military families: document EVERYTHING and understand your SCRA rights before dealing with this property. I will update this review if management provides evidence or resolves the disputed charges.
• VY

  Victoria Y.

  Aug 11, 2026
  5.0
  I highly recommend living in Vineland Carriage Homes. These are spacious, luxury apartments at affordable rates. It’s very quiet and peaceful, especially compared to the city. The location is convenient- sectioned off but still close to Fort Knox, Radcliff, Elizabethtown etc. for shopping. Louisville is also about 40 minutes away. The staff are absolutely amazing, especially the office manager Ms. Dawn. She is very kind, transparent, helpful and professional. Her knowledge and kindness made the transition easier than I expected. She gave me a tour of several units and they were all beautiful. She explained things thoroughly and answered all of my questions. She truly goes above and beyond for the residents. The application process was smooth as well. It was easy to upload the required documents. The resident portal is very helpful as it gives you a checklist of things needed and completion status. I love the amenities package which includes cable, internet, a pool, gym, access to the clubhouse etc. Unlike most apartments, a huge deposit isn’t required up front-so that was also a plus. Maintenance is wonderful too. They made sure my home was clean and perfect at move in and responded promptly when I needed touch ups to some paint spots due to the movers. Overall, this has been a great experience/move and I am very happy and thankful to be here. If you’re looking for a luxurious, spacious, quiet, affordable place to live-this is the best place to be!
• II

  Isabella

  Jul 23, 2026
  1.0
  Charged $700 for pet damages.Even tho I did not own a pet nor sign any pet papers.Now been fighting them for 5 months now for $2400.
• MC

  Maddie Cimino

  Mar 3, 2026
  1.0
  Living here was overall okay, but I would not recommend this complex. Our neighbors were genuinely the only positive aspect of our time here. The rent is far too expensive for what you get, particularly for the Apartment 5 units. Our apartment sat above four garages, making it extremely loud whenever neighbors opened or closed them — one neighbor regularly left for work around 3:00 a.m., directly below our bedroom. The layout also felt poorly designed, with very limited storage and no linen closets. For the price, discounted access to the storage units across the street should at least be offered. We also dealt with significant secondhand smoke. It was not noticeable when we did our initial walk through unfortunately. One closet reeked so strongly of cigarettes that we couldn’t store clothes in it, and the smell only worsened in Summer or after we would come back from going back home for a little bit. It would be throughout the apartment. It was like this for over a year and a half. Our experience with management was frustrating. Early in our lease, we mistakenly believed our dog had already been added as I was visiting my husband with our pet before I was living there full time a couple months later. About three days into my first ever visit for only a week, we received an “unauthorized pet” notice taped to our door with no prior warning. No email, no phone call or anything. Just a threatening notice that we have to vacate within 10 days. Immediately we were distressed, upset and gathered all our pet records to bring to the office the next day to rectify and hope of not having to find a new home to live while my husband is MILITARY and I had to leave in a couple days. When we went to the office, we were told it was essentially a “scare tactic from the management company” yet we were still charged over $1,500 in backdated pet rent for months the dog wasn’t even living there. I understand having to pay a fee for this, it was our simple wrong doing but that amount of money? That’s essentially another payment of rent/utilities. The threatening tone and lack of communication and understanding felt excessive and predatory, and we spent the rest of our lease anxious about violations despite always paying on time and maintaining our apartment well. I hate to use this card but also to a military member? Just seems so wrong. Pet fees were also a frustration. On top of an initial fee of a couple hundred dollars and monthly pet rent (that also was increased right before we left), there is an additional mandatory $30 annual fee to a third-party screening service and a required mouth swabbing at the office. While I understand the intent, it feels excessive and invasive — especially for responsible owners such as ourselves. Felt like we had a target on our back from the unauthorized pet incident just months before. Maintenance was another ongoing issue. During a record-breaking winter storm in January 2025, we had no consistent hot water for nearly a week. Calling the emergency line on a Saturday, we were told nothing could be done until Monday. We were ultimately forced to shower at a gym and on-base facilities. An HVAC company had to come out twice, and at one point spilled water in our laundry room, requiring air movers that drove up our electricity bill. Our request for a partial rent reduction was denied. Our AC also went out twice during warmer months. Luckily those seemed to be somewhat quick fixes just annoying. Overall, the quality, maintenance, and management practices did not justify the price. The apartment appliances are old as well, not matching the price either. The leasing approach felt overly aggressive, and unfortunately I would not recommend renting here. I never leave bad reviews, you can look at my profile. We are very respectful to our neighbors, never had a complaint, always kept our space clean, paid rent on time, the whole nine yards. We couldn’t wait to get out of there. Steer clear!
• MT

  Mitchell Turton

  Sep 6, 2019
  1.0
  The tenants with the negative reviews are not lying. The professionalism has drastically declined at Vineland Carriage.. I lived there for two years and recently left in July. My second year was horrible when the new management arrived. I was threatened with a letter about a carbon monoxide detector that mysteriously kept going off when I left for my morning workout, even though I was the one reporting it to maintenance. They didn’t have a clue either. Probably still don’t. I received military orders to move to another assignment location in early May. I was ordered to report in July, which of course was very short notice. I turned the orders in to the office two days later. I was still told that I had to pay for the entire month of June, even though I was turning in my keys on the 10th of June. This was including a $200 “carpet” fee. (Only the bedrooms have carpeting. All the other floors - including dining and living areas are wood. I could have paid someone else less to clean the house -and the carpet.) They [Vineland Carriage] would not refund the rent that should’ve been credited to me for the 11th through the 30th of June. And, they were very dismissive about it when I asked why. They quickly diverted to the owners, who I really don’t think know that this is going on. I had to track them down to get an answer only to be told that “they sent me an email” (I was no longer a priority to them since I had already moved out). Military members have no control over when we receive orders to a new location. This is why we have clauses and laws that are supposed to protect us as military members - at least that’s what I assumed. These folks do not demonstrate support of the Military. They ARE NOT military friendly. Eventually, they will get themselves banned. Military Members: Beware. Save your money. You have been warned. There are other issues I could bring up, but I think you get the point. Just read the other reviews. We all can’t be wrong. There are many other choices out there. Don’t get trapped by fake appearances. Again, you’ve been warned.