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Russ Gerry | Guaranteed Rate dba Rate

This profile is uncertified and using publicly sourced data

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About

Mortgage Lender
Rate is one of the top mortgage lenders in the country and is well equipped to handle your biggest investment seamlessly from start to finish while providing the elevated level of service that clients and business partners have come to appreciate. Whether you are buying, selling, refinancing, renovating, or building your dream home, there is a lot riding on your choice of a loan professional to guide you through this complex process. Russ has been helping clients navigate the home financing process flawlessly for more than 20 years. Combined with Rate’s industry-leading mortgage products, competitive rates, and exceptional service, he is committed to making your home financing experience as stress-free and straightforward as possible.

Location

Russ Gerry | Guaranteed Rate dba Rate
13808 Lake Point Way #202, Louisville, KY
40223, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.