Heather House Apartments offers the convenience of being next to Star Bucks, Penn Station and across the street from Costco, Jack in the Box, Chick-Fil-A and KFC. A short distance to the Wal-Mart, Lowes Home Center, Target, Taco Bell, Sullivan University, BB&T and Chase Banks. Ideally located near I-264 on Bardstown Road, Heather House is on the bus line, just minutes from downtown Louisville. Heather House is a four-story elevator-ed building with concrete wall construction which keep sound transfer to a minimum. All the apartments have NEW (2024) granite countertops, furnished mini-blinds, two ceiling fans, and individually controlled furnace & air-conditioners.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.