Century Mortgage is a company founded on the idea that the mortgage business is an inherently personal business—one built on relationships and trust. Century’s founder, Matthew Bohn, based the business in Louisville, Kentucky with private equity, so clients could get quick approvals and a personal, concierge-like service that just can’t be found in branches of big banks or online “click to loan” service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.