The Resort at Lake Crossing Apartments

Reviews

• TC

  Trevor Carl

  Mar 29, 2025
  5.0
  Quiet neighborhood, friendly management, and responsive maintenance crew.
• AC

  Ashley Cannuli

  May 11, 2023
  1.0
  Please don't be fooled by the fake 5 star reviews left by employees. I experienced an unexpected layoff from my employer, which put me in a difficult financial situation. Fortunately, I managed to secure assistance and eventually found new work. However, when it came to coordinating payment between myself, the rental office, and the assistance program, the rental office made several clerical errors. These mistakes resulted in the check being returned to the sender, and by the time it was reissued, it was already too late. What struck me as interesting was that the check seemed to have been intentionally held onto by the rental office for three weeks, as if the rental office was looking for a reason to evict me by claiming the funds were not received on time, instead of accepting my payment and allowing me to settle back into normalcy. I couldn't fathom why they would want to do that until I received a 7-day notice to vacate, despite my attempts to pay in full (including the exorbitant late fees). Furthermore, when I began searching for a new apartment, I noticed that the rental office had increased the listing price by $400 compared to five months ago when I first leased the unit. This amounts to a 25% increase. It seems that they are willing to make me homeless in order to overcharge the next tenant, even though the current unit has various issues. In the apartment I rented, the toilets leak and wobble, the lights don't work properly, the doors don't close or lock effectively, and the upstairs neighbors consistently make disruptive noise by stomping, slamming doors, playing drums, and blasting music. The listing for the apartment mentioned a 'garbage disposal,' but there was none in the unit. Additionally, the microwave emits a terrible groaning sound when used, the kitchen is cramped, the drawers are too small for a standard utensil tray, and the closets are poorly designed, preventing the closet door from closing when using the racks on the side. To make matters worse, the cheap plastic curtain rod in the bathroom fell off and shattered the first time I tried to use it. The faucet in my tub is broken, the tub stopper doesn't work, and the pest control is ineffective against spiders. Overall, everything in the apartment feels cheaply made and poorly assembled. Initially, we would have been content to stay because the office staff are friendly, the neighborhood is decent, and the location is convenient. However, in hindsight, I regret not choosing somewhere else. I wish I had found a place that prioritizes building positive relationships with its tenants over making a few extra bucks. In my experience, PRG lacks integrity, humanity, and is definitely not worth the new list price of almost $1,500.00 for the 2br. I strongly recommend finding an alternative place to live in Lexington.
• VC

  Vonda Cox

  May 9, 2023
  5.0
  I toured one of the 2 bedroom, 2 bath units today and was blown away! Very spacious with appliances and washer/dryer, tennis courts, pool and fitness area. The interstate is close too! The first thing that caught my eye were the beautiful pansies in front of the office! Highly recommend!
• JB

  Jim Browning

  Mar 20, 2019
  5.0
  Very pleased with all. The maintenance staff!
• HH

  Hot Hurley

  Mar 26, 2018
  2.0
  Looked At them. Dramatically overpriced. Wirth $700 to $800.

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