On The River is a six-floor apartment building with outstanding daytime and nighttime views of the Cincinnati skyline and the Ohio River. The property features several floor plans and price options. All units are newly and fully renovated. The units feature stainless steel appliances, granite countertops, engineered hardwood flooring, in-unit washer/dryer, and private balconies/patios. The property also features free WiFi, a dog play area, off-street parking, full-time property management staff, and a waterfront community patio with gas grills.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.