They manage to make everything look fairly nice in advertising, but once you start living there you realize how poorly ran and maintained everything is.
To start, I have lived there two years, and the air conditioning has completely stopped working five times. This is unfortunately an issue that takes them at least a week to sort out, so, especially in the summer when inside the apartments temps can get into the ninties, it renders the place almost unlivable. I have, on multiple occasions, had to go stay with someone else due to this issue. Not once, again over more then a couple times, did I ever get an apology or anything close for this fairly major issue. And, ironically enough, as I’m moving my stuff out, my air conditioning is once again broken, and it’s 88 degrees inside the apartment.
Another issue similar to the one above is that it’s very poorly ran. The pool is almost never open and not in good shape. The yard is almost never mowed. The hallways aren’t even touched as far as maintenance. At one point there was a mountain of trashbags near the dumpster, which I learned was due to ownership not paying the city to pick it up ( which I got a pretty snarky email reply about when I asked if the mound of garbage was going to be taken care of.) If they put half the effort into maintaining this place as they do border line harassing you into signing a new lease, then maybe they wouldn’t have to try so hard to get and keep residents.
The frame of the operation has the potential to be really nice, and if some care was put into it, I think it could be a really nice place to live. But under current leadership I couldn’t recommend steering clear enough. You could tell me that no one is running this place and that my rent money is being sent into the void somewhere, and it would be a plausible explanation for the state. DO NOT RENT HERE!