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Business Details
About
Mortgage Lender
The First Federal Bank Mortgage Lenders team has helped over 100,000 homeowners achieve their homeownership dreams across the country since 1962. As a mutual bank they’re able to guarantee that customers always come first. They even have an incredible customer satisfaction rate of 4.8/5 with over 18,000 reviews.
By pairing industry leading customer service with advanced technology, First Federal is able to help customers save money without sacrificing 1-on-1 human interactions. After being connected with a Mortgage Lender customers can complete their application and get pre-approved all from their cellphone.
Offering conventional, VA, FHA, and jumbo mortgages means First Federal is able to help whether you want to buy, build, or refinance.
Location
First Federal Bank Mortgage Lenders
7007 College Blvd Suite 600, Overland Park, KS
66211, United States
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.