Carson Street Towers

Reviews

• TS

  Todd Stutzman

  Aug 15, 2026
  1.0
  Chirping fire alarm for 24hrs straight! Maintenance is horrible! Cleaning staff horrible! Especially for the price!!!!! We are paying $3800 a month, I expect better conditions!
• SG

  Shafah Green

  Aug 10, 2026
  1.0
  Hello, I am writing because I have reached the point where I can no longer overlook the recurring maintenance and access issues in this building. The elevator has repeatedly been out of service throughout my time living here, and this has been an ongoing issue for approximately two years. This is not an isolated incident. Other residents and I have had numerous conversations about the elevator while waiting for it or being forced to use the stairs. Last night was particularly frustrating. The elevator was once again unavailable, and when I attempted to access the stairs, the door was not working properly. I had to walk to another side of the building just to gain access, walk back across the building, and then climb four flights of stairs to reach my apartment. This is unacceptable. I pay approximately $2,000 per month to live here. Management also strictly enforces residents’ financial obligations, including a $189 late fee when rent is only a couple of days late. If residents are expected to comply strictly and promptly with the terms of our leases, I believe it is reasonable to expect management to demonstrate the same level of responsibility when it comes to maintaining essential building infrastructure and providing reliable access to our homes. What makes this even more frustrating is that I previously attempted to leave when my lease ended. Because I had not provided the required notice, I was required to remain financially responsible for the apartment for an additional several months. Management enforced that requirement, and I complied. I am therefore asking management to take these repeated maintenance failures just as seriously. I have tried to remain patient and understanding, but after dealing with these problems repeatedly for two years, my patience has run out. Please provide me with a written response explaining what is being done to permanently address the recurring elevator failures and building access issues, rather than simply repairing them temporarily each
• AF

  Ahmed Fouad

  Jul 28, 2026
  1.0
  I leased an apartment in this place and it was the worst experience I ever had!!! After my lease was over year ago I cleaned the apartment and I took pics and videos after cleaning the place and I showed this pics tot he mangers and asked her for my deposit, she took my new address info and she said that she will sent a check to me, never happened, I went 4 times after and every time they said the same…..never received my deposit till now!!! Elevators always down, they don’t clean the building and the garage well, mbuttholes in the garage and it can miss up ur car, when they have maintenance they don’t clean up well after, the pool wasn’t working the whole entire summer last year, the worst management ever!!! Dishonest, not professional management, worst place ever!!! Next step after waiting one year for my deposit, I will sue this company!!!! HIGHLY NOT RECOMMENDED!!!!
• AG

  Andrtew Gunkler

  Jun 29, 2026
  5.0
  Awesome accommodations for the price! Great location and very helpful management team! Very satisfied! The AKA apartment life has monthly get togethers that are first class and a great venue to meet fellow residents.
• BB

  Blank

  May 8, 2026
  3.0
  Apartments are nice and spacious. Neighbors are friendly but lots of trash left at the trash chute and in hallways. Last summer the pool was closed majority of the summer so hopefully they redeem themselves this summer. When issues do arise, the office is completely unhelpful. Joelle is the least helpful person I have ever met, she will always tell you to call someone instead of helping you herself. New people working in the office constantly.