Studebaker Lofts

Reviews

• HH

  Hana

  Sep 12, 2026
  1.0
  Since Google keeps asking me to review the place I recently moved into, here’s my honest opinion as a new resident. I relocated from out of state, and Kelly was GREAT from the beginning. I was coming from a scam housing situation, and she did a video tour, communicated with me and made moving somewhere I hadn’t seen in person much easier. She’s always been super sweet. My issues aren’t with her personally; there just seems to be a break somewhere in the process because things consistently slip through the cracks. Even applying was unclear. I never really knew when I was officially approved and kept trying to pay fees I apparently didn’t owe because of a special. Move-in also felt rushed. I had a move-in date but had to call once I got into town to arrange getting my keys, and there wasn’t really a walkthrough explaining parking, access, trash, packages, Wi-Fi, maintenance, rent, etc. I’ve basically figured things out as I go. Parking was my biggest headache. Maintenance was dealing with a bereavement, which I completely understood, but I spent $100+ waiting for parking access. The delay wasn’t my issue. It was repeatedly being told it would be handled that day or someone would circle back, then hearing nothing. Eventually I was calling a a few times and basically told they could see my requests and I didn’t need to keep calling. That rubbed me the wrong way because I wasn’t calling for fun. 😭If something involves MY money and I’m told it’s being handled, I’m going to follow up. I don’t mind waiting or paying; my biggest pet peeve is having to chase people down instead of simply being kept updated. Reaching the property is difficult in general. I genuinely don’t think anyone has ever answered the listed number when I’ve called, so I usually call the sister property. Email can be similar. I don’t expect immediate responses, but I shouldn’t constantly have to follow up. Wi-Fi was another headache. I was told setup would be easy and went almost my entire first week without it. I bought multiple routers and was missing school/work-related things. Once someone finally came out, he was GREAT and fixed everything. There are also little things basic move-in instructions could’ve solved. Nobody showed me the trash chute or which outside dumpster to use, and the dumpsters are so heavy I physically can’t open them. Packages are basically piled into a room, maybe they make it into a locker and maybe they don’t, and don’t expect larger deliveries at your door. My garbage disposal hasn’t properly worked, my toilet has been running, and I inherited an old electric balance from BEFORE I lived here that the power company says the property needs to handle. The apartment itself was clean overall, I haven’t seen bugs, and I really like the location. It can get loud in the front, but you’re downtown, so that doesn’t bother me. They also do little resident events, which I think is cute. Coming from a major city , the price isn’t shocking, but for South Bend this is more of a middle-to-higher-tier option. There are decent places here for much less. I specifically chose this tier for the safety, downtown location, amenities, parking and convenience. Otherwise, I could’ve moved somewhere cheaper. I’m happy to pay more; I just expect the experience to match. To their credit, Kelly offered one month of free parking (I believe $95), and they offered to credit the $100+ I spent on parking while waiting. I sent my receipts, so we’ll see how everything reflects on my account. I appreciate them offering to make it right. Again, the money wasn’t really the issue; it was something that should’ve been handled turning into about a week of follow-ups. I’m still new, so I’ll update this as I live here longer. Overall: great location, a lot of potential, and pleasant people. My biggest issues are communication, clear instructions and follow-through. Most of my frustrations could’ve been avoided with those three things.
• LE

  Langston Elias

  Aug 6, 2026
  1.0
  Set up a tour for this property and had confirmation for it. Showed up 10 minutes before the tour time and no one was there. Stayed 5 minutes after the tour time waiting for somebody and emailing the representative I set up the tour with and no communication.
• GH

  Gabe Harvey

  Feb 24, 2025
  5.0
  I’m moving to south bend in august and toured here. The building is very nice and the apartments are modern. The property manager is very responsive. I hope they have something available in august cause I’d love to live here.
• TS

  Trevor Schramm

  Apr 9, 2021
  1.0
  They posted a giveaway for an espresso maker 2 months ago and my girlfriend won. they texted each other and Kelsey said she had to order it online because it wasn't in store. 3 weeks later she said they have the espresso maker in finally and that we could meet up and they decided on a day. My girlfriend asked where they were meeting and they left her on read and never called or texted back. There has been 4 attempts to reach out since then and they refuse to communicate back. Absolute joke of a property with an incompetent property manager.
• JJ

  James Jones

  Oct 27, 2017
  5.0
  Newly renovated apartments with stainless steel appliances, open concept, washer & dryer, granite counter tops, and many more amenities. Definitely a good find in DTSB.