Cumberland Pointe

Reviews

• JK

  Janell Kapp

  5 days ago
  5.0
  I have been searching for an apartment and this place is amazing! The apartments are nice and clean, the area is quiet, and the staff was very friendly. I had the pleasure of speaking with Sarah. She was very nice, had a great attitude, very knowledgeable, and honest. She educated me about certain things I wasn't aware of and has been great with communication with all my questions.
• HC

  Hannah Cox

  Apr 13, 2026
  5.0
  Alcoa and Sarah are both so sweet. They are and still are a huge help. They made everything so smooth!
• BB

  Breonna

  Apr 10, 2026
  5.0
  Today was move in day for me! My experience with Lacia through the whole process was AMAZINGGGG!! So glad to have her here, I can’t wait to see what else she has in store for this property! Protect her at all Cost , I have never met anyone as vibrant as her in my life!
• MD

  Missy D

  Apr 10, 2026
  5.0
  Just moved into my new apartment, and the space is great. I've met a few neighbors (mostly their kids haha) and the community seems sweet. The neighborhood is nice, and my location is particularly quiet. There's good walkability, and conveniences are a short drive away. I have a cheaper, non-renovated apartment from this complex, and although there are some dated appliances and a loose cabinet or 2, it is a sizable space, nice layout, and great price for the location. The move-in was a little chaotic. I was sent a registration link after my application was accepted, but was not able to get it signed in time (I had some complications with the date) and the registration expired. Luckily, the manager, Lacia did everything she could to get me moved in on my move-in date. I'm truly grateful for her hard work and dedication. She juggled me and several other people who needed help that day, yet still made time to get me moved in. I witnessed her put out several fires live, including my own haha. Plus she gave me a sweet move in gift once it was all done. I also have to thank Zach, the maintenance personnel, who I'm pretty sure worked late that night to finish up my apartment inspection. I can tell he works hard too for the people of this neighborhood, although he could use a helping hand. The only detractor is they are hard to get on the phone. I tried several times to call the office, but never got any response. After going there personally, I can see why. This is a good team, but a little short staffed.
• CM

  Cynthia Myers

  Apr 5, 2026
  5.0
  I had the best experience moving into Cumberland Pointe. Lacia helped make the transition wonderful! She really steps up to make you feel important. My apartment is great!:)