White Lodging, established in 1985 by the late Bruce White, has evolved into one of the country’s largest privately held hospitality companies focused exclusively on highly curated urban and lifestyle properties. The company develops, owns, and operates a portfolio of hotels and restaurants in destination-driven markets, including Austin, Chicago, Denver, Nashville, Indianapolis, and Louisville. White Lodging’s portfolio consists of approximately 60 premium hotels; a private collection of world-renowned luxury ranches; 50 independently branded, award-winning
restaurants; and 10 market-leading rooftop bars. White Lodging is a multi-year Gallup Exceptional Workplace Award winner and named to Newsweek’s America’s Greatest Workplaces.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.