Sand Creek Woods

Reviews

• SD

  Shavonna Dickson

  Jul 20, 2026
  2.0
  Very frustrating trying to get in contact with the office
• KM

  Kristin McManus

  Jun 22, 2026
  1.0
  I was initially very impressed with Jim. He created a strong sense of urgency around the apartment I was interested in, explaining that if I did not place a deposit immediately, the unit would likely be taken. Based on that information, I made every effort to complete the application, make a deposit and reserve the apartment as quickly as possible. Unfortunately, the experience quickly became frustrating due to apparent system glitches and poor communication between Jim and the assistant, Avis. When I first encountered issues with the application process, they were responsive and seemed eager to help. However, as the day progressed and the problems continued, both became increasingly difficult to reach. My calls went unanswered, texts were not returned, and all I was trying to do was submit my deposit to reserve the apartment. After approximately 2:30 PM, I received no communication whatsoever. Then, at around 6:00 PM—after the office had already closed—I received a text message stating that my calls had been going to spam. This explanation was confusing because I had already removed their number from my call filter and never received any additional calls. Furthermore, the tone of the text felt more like a scolding than an attempt to assist a prospective resident. I also spent $75 on an application and never received the results! Jim also stated that he would be available after 11:00 AM on Monday, yet when I called and texted during that time frame, I received no response. It is now 1 hour before they close on Monday and I decided to call because I received no response from text or the voicemail I left 3 hours ago. The lack of follow-through and communication was extremely disappointing. The application process is when a property management team should be making its best impression on future residents. Instead, I was left feeling ignored, frustrated, and as though my business was not valued. If this is the level of communication during the leasing process, it raises concerns about what residents might experience after moving in.
• DC

  Dena Clayton

  May 5, 2026
  5.0
  I do apologize for my prior review because I misunderstood everything! Sandcreek is a great place to live, and the apartment manager is the best when it comes to working with tenants. I believe that she and Avis genuinely care.
• PH

  Peggy Hamilton

  May 31, 2024
  5.0
  We have lived here for 20 years and love it! The office and maintenance staff are always friendly and quick to solve any issues. We love the new renovations! Thank you!!