Bailey & Wood offers true In-House Processing, Underwriting, Originating and Closing Departments which means your file is never shipped to different locations, handed off or put on the back burner. We handle each file with the care that it deserves, while walking through the process with our clients and realtors so everyone is always on the same page. Our underwriters, management staff and processors are accessible for our clients and realtors to help provide even more of a support staff throughout the loan process.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.