The Residences of Wilmette

Reviews

• FH

  F Ha

  Jan 18, 2024
  3.0
  Just visiting...stuffie
• SD

  Sonia Dulai

  Aug 29, 2023
  1.0
  Response to the reply: Actions speak louder than words, and I’m sure you will be as polite as can be - on this platform. For anyone reading this, if you filter the comments by “newest” you’ll see the trajectory of how things are going here. Relocation was brought up by us at which point the power was fixed immediately - one can presume it’s because you didn’t want to pay for relocation - and only fixed the power outage when the village rules were brought to your attention. When we called you in the middle of the night, there was no way to reach you prompting us to then try the previous manager who we did get a hold of. Furthermore we were told there are no electricians on site overnight. This is helpful for other people to know. Ten minutes after I said 11:00 is fine, the elevator was suddenly booked with the other tenant’s moving van already parked outside. Hard to think that can be coordinated at lightening speed meaning you had already double booked the elevator and refused to admit it. You say you are committed to maintaining respectful communication - so if you think your interactions with us were respectful you have a completely different definition of respect. Not listening to us, making excuses when criticized, blaming us, and trying to justify your actions with this huge wall of defensive text show that you actually were not appreciative of our patience - or willing to help in any meaningful way. Furthermore, your threatening demeanor makes me extremely hesitant to “contact you directly”. ------------------------------------------------------------------------------------------------------ This place goes through several property managers. We recently had the power go out for 18 hours and no one was responsive until we told them they are legally required to relocate us if they don’t get the power back on and filed a complaint with the village. The roof leaked and the kitchen pipes also leaked within the last few months resulting in flooding with no response from management. They most recently made a mistake with scheduling the service elevator booking and double booked it and instead of taking responsibility and helping us fix it the property manager Jake began yelling at us instead. Would not recommend living here.
• SS

  Shweta Natarajan (Shay)

  Dec 30, 2021
  5.0
  I lived here for more than a year and it was a great place to live, thanks to Ben and Ivan in the front office and Michel the maintenance manager. I had wonderful neighbors and there was a real sense of community. And the apartments were sunny and well maintained. I loved it here and highly recommend it.
• JG

  Juan Garcia

  Feb 12, 2021
  4.0
  Excelentes detalles