ONE Wheeling Town Center

Reviews

• MG

  Miss G

  Apr 19, 2026
  1.0
  I had a very bad experience with Wheeling One Apartments and I would strongly advise others to be careful. This place feels extremely dishonest when it comes to charges. After moving out, I was hit with excessive and questionable fees that were never clearly explained upfront. It honestly feels like they are taking advantage of tenants and overcharging wherever possible. Communication is another major issue. They always say “yes, we’ll take care of it” when you speak to them in person, but nothing actually gets resolved. It’s all talk and no action. When you try to follow up or get real answers, they become difficult to reach or simply avoid the conversation. What’s even more frustrating is their response to reviews. They publicly reply asking you to contact them, but when you do, they don’t follow through or make any effort to fix the situation. It gives the impression that they care more about appearances than actually helping residents. Overall, this has been a very disappointing and stressful experience. I would not recommend living here unless you are prepared to deal with poor communication and unexpected charges.
• JM

  Jamie Musial

  Feb 1, 2026
  5.0
  I think it’s a good apartment. I hope to move there in 2027 after my graduation. I don’t drive a car and need a place really close to the Metra. And also hope to have a partner with me too.
• NS

  Nailah Salawu

  Dec 31, 2025
  1.0
  I strongly advise against renting here. The staff is consistently dismissive and often condescending. The parking garage door is frequently broken, which has caused delays and made it difficult to get to work on time. The hallways are regularly littered with trash, and the package room is disorganized to the point where locating packages is a challenge. After nearly a year of living here, I was informed that renewing my lease would cost an additional $1,000 per month. This increase is unreasonable and does not reflect the quality of the property or the service provided. Save your money.
• HF

  Hannah Fey

  Dec 25, 2025
  2.0
  I walk the dogs for a couple of residents in the building, and the amount of dog waste laying all around the property is absolutely nauseating. It’s impossible to step more than a couple of feet on the grass in the back without running into a pile of poop. For a place that charges that amount of rent, and advertises itself as an upscale place to live, they absolutely need to do a better job of maintaining their grounds.
• AK

  Ash K

  Dec 20, 2025
  5.0
  I recently visited a friend who lives at ONE Wheeling Town Center, and I was genuinely impressed from the moment I walked in. The building feels upscale. What really stood out was how smoothly everything ran, thanks to the propery manager, Teryn. Even as a visitor I noticed how attentive, professional, and welcoming she was. You can tell she genuinely cares about the residents and makes sure the whole community runs efficiently. I can see why my friend loves it so much. Beautiful place, great energy, and exceptional management. Highly recommend!