ReNew Wheaton Center

Reviews

• SF

  Savana Fuchs

  3 days ago
  3.0
  Overall a good place to live. Nice location and amenities. I’ve lived in the smaller buildings and the towers. The towers are much better at noise insulation. My main issue is the temperature. They only run the AC June thru September. They only have AC ~or~ heat at any given time, which is a big issue with the temperature fluctuations Illinois experiences in spring and fall. We moved out of our last unit because the full building heat was always on, so our apartment was regularly 80+ degrees, even with our thermostat turned off and windows open. We had to get a window AC from maintenance and it’s helped a little but it doesn’t even fit in the sliding door so we have to tape it up and it is only helpful in the single room. I purchased thermometers to track the concerning high temperatures and as you can see in my screenshot, it has got up to around 80 degrees in my bedroom every day since they cut the AC. This is hard on my body and my pet’s bodies… I can’t imagine the impact it’s having on elderly and medically complex neighbors. I understand laws dictate that heat must be available during certain temperatures, but there is really no excuse for not having AC available when it is so hot. Management claims it would be too expensive to upgrade the system since this complex was built in the 1970’s… in my opinion $2,500 a month rent is too expensive to be sweating in my own home all May and October. For $30K a year I expect to be at a comfortable temperature.
• KJ

  Kathryn Jamison

  5 days ago
  3.0
  Just don’t expect heat or cold air for half the year
• ES

  Erin Sensenbaugh

  Oct 1, 2026
  1.0
  After living here for many years. I can not wait to get out of the place. If I could give them zero stars, I would. Since the new leasing company, namely Red Tail, took over. It really has gone downhill. During Fall and spring, you are not in control of the heat or air. So you either have to live in sweats or nothing at all. Because your place is either 80 degrees or above. Or its 58 at night. The temp in my apartment reached 90 degrees, and my dog had a heat stroke before they finally turned on the air. They stated they are waiting on parts. However, I thinks its just to save them money. Its in the 40s at night currently and they still have THE AC ON! You have to suffer unfair living conditions for the HIGH rent prices. It's truly not worth it. There are MUCH better places to live. They WILL also tow your car without warning. Yet leave cars that don't work in the lot in the same spot for months without towing them. Even though in the rent states no none functioning car can remin in the lot. Yet they tow my car that was sitting RIGHT NEXT TO THE BROKEN CAR! They allow hoarders to remain on the units. Even after they have been warned about the bugs coming from their place. They even had roaches in building 3. They don't clean the vents. So you smell EVERYTHING from your neighbors. I had to deal with smelling rancid cat litter for an entire week. They knew about it and did nothing but send an email to the tenits telling them to clean it. I ended up in the hospital twice with breathing troubles. I had to be up on steroids just to breath in the place I was paying to live in. They no longer replace the carpets. Even though yours is falling apart. I have hole all over my place from simple cleaning it and the carpet fibers came out. They told me I would have to move out for them to replace it. They won't even clean your carpets anymore. Except if you pay them to. The pics I have posted are the car they have left sit here but towed mine. There have also been lights out in the dog park for two years now. Even when the head of maintenance takes his dog there and is aware they are not working. They have not been addressed. A resident had to put up working light in one corner.
• AH

  Abigail Hannah

  Sep 29, 2026
  4.0
  I have lived at ReNew for about a year and a half, and renewed my lease for another year after the change in management. *To note, I do not live in the very tall towers. So my experience may be different compared to those who do.* Maintenance has always been amazing, so I have nothing new to report there. Truly the most caring people who work in this department. Quick to respond, and genuinely want to help fix the problem (if they can). Not just put a band-aid on it. Now, here’s where things have really changed for the better….management!!! What would have been a 2 ★ review has now been moved to a 4 ★ review because of this change. They are attentive, understanding, compassionate, and efficient. From checking our smoke alarms to replacing our fire extinguishers, to reminders about dog waste and cigarette policy, to fixing broken pipes and gross ceiling tiles in the common areas due to the leaks. This is all a major upgrade from the previous management. When I had a guest, I used to say “Don’t judge my apartment by the hallways to get to the unit, I swear it’s not gross inside!” They’ve done great work to eliminate that issue. More work to be done for sure, but progress not perfection. My 4 ★ is not (yet) a 5 ★ review due to the 3 most common complaints. Parking and A/C. The parking offered is simply not enough for all of the tenants. Unfortunately, I don’t know how to fix this, and I hate bringing up problems with no solutions. Something has to be done though. I’m not sure paying ~$2K+ for luxury apartments should also come with a *maybe you can park here every day, but probably not* clause. Until I added a garage spot to my rent, I would come home from work terrified that I wouldn’t have anywhere to park. That doesn’t scream luxury to me. The A/C issue…whew. I know it’s an old building with an ancient HVAC system (that for some reason can’t be replaced). But, my goodness is it HOT in that “in between” time from winter to summer. 80°+ in my apartment with no relief offered is a bummer. If the system can’t be replaced due to the complexity/process, then I would install ceiling fans in every unit at the very least. You’ll get far less complaints, I’m sure. Again, progress not perfection.
• BD

  Brian Dasso

  Sep 17, 2026
  5.0
  Called me to make sure I was home. Then someone came right away to identify issue. He needed to help shut off main water and went and got help right away so he could continue w the task. He was very nice and friendly He swapped out my dish washer and gave me a new one and cleaned up all his mess. Very helpful.