Associa Chicagoland

Reviews

• LW

  Libby Waite

  3 days ago
  5.0
  After Several attempts to get answers as to why my water bill is exponentially higher this pay period. Robin Morlote took the time to hear my concerns. Now that being said I am still waiting to get the information I requested several times, but feel I have moved a bit further with the help of Robin Morlote.
• AL

  Annette Larsen

  6 days ago
  5.0
  I’d like to thank Dajana for her excellent help with my account. She was professional, courteous, and made sure my issue was resolved. I only needed to make one call, the wait time was reasonable, and my issue was resolved quickly and efficiently. Thank you, Dajana, for your great customer service and for making the process so easy!
• SH

  Sonia Hagopian

  Aug 20, 2026
  5.0
  I just want to say I got off to a bad start with this management company but boy have they changed. I have been communicating with Preston Payne, he responds to my emails immediately and resolves the situation. I am so grateful to have the opportunity to work with Preston. Thank you
• JB

  jackie batson

  Aug 11, 2026
  4.0
  I just got off the phone with I believe she said her name was Aisha I told her that I still didn't see where my check had posted even though I mailed it out the 27th of July, she was very helpful she took the time to listen to me and she may suggestions as to how I can always get my payment on time, she was very helpful. The only complaint that I have is that I wish that we could talk to the people who actually handles or the receiving of the HOA payments, in Detroit.
• EG

  Extraordinary Gentleman

  Aug 4, 2026
  1.0
  Although it’s always a benefit for communities to have property management associations, due to the tornado disaster that struck the English Valley Condominiums in Hazel Crest IL. in July, this property management is very bias with maintaining certain properties within certain districts throughout Illinois. They would raise the HOA upon tenants and owners while disregarding issues like “Black mold” and “Tornado Disasters” throughout their properties while omitting the necessary protections of those within the community. They rather patch up or neglect a building which has been destroyed by tornado than develop a sound contract with proper construction company to preserve the conditions of their properties. They rather capitalize off the community while depriving the people from a better quality of living. Therefore this company is totally the opposite of the core values for which they proclaim to represent; definitely not a good property association for all communities.(especially diverse communities with people of color).

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