Avant at the Arboretum Apartments

Reviews

• FM

  Fabian Mendoza

  Sep 24, 2026
  5.0
  Lived in Avant for a year and had a great experience. Amenities are nice, people were great, overall really good experience.
• JG

  Jose G

  Sep 21, 2026
  5.0
  Great place to live. It’s clean, quiet, and modern. It was also an amazing value. Only moved out because my job is now too far away. The ladies at the leasing office are awesome and were very helpful during my entire lease, from start to finish. It feels like every apartment wants to charge you for parking so I really appreciated that Avant has an outdoor parking option for a relatively tiny one time fee rather than an obligatory $150 monthly parking fee. They do also have indoor garage parking if you want that. Maintenance was generally very quick to respond to issues. Cool guys. The package room is set up well. My new place is too specific with cubbies and apartment numbers so delivery drivers never bother to put stuff in the right place. Avant has a shelf for each floor and I think there was only one occasion where my package was on the wrong shelf in the entire time I lived here. Not once did a package go missing, and I order a lot of stuff. I don’t have a dog but the dog park seemed pretty solid, decent size and always looked clean. I got the impression this is a really pet friendly place. You’re super close to 355 and 294 so going anywhere is pretty quick. Lisle is in a good spot for going to the city or the other larger suburbs. Pool and other amenities were clean and well maintained. No noise issues. Either the walls are thick enough to block it all out, or I had some great neighbors. My only (very minor) con is that electric parking was added to the outdoor lot halfway through my lease and took up some of the best spots near my unit. I think putting them in a more neutral spot would have been better, but I imagine there’s some engineering reason why it was setup this way. Not a big deal, this is probably a pro if you have an EV or Hybrid car. Overall, great place, great price (ask about promos!), and great people. Definitely recommended!
• TA

  Tamieka Ayanechi

  Sep 19, 2026
  1.0
  ⭐⭐ A Disappointing Decline in Maintenance and Resident Service at Avant at Watergate I’ve been a resident at Avant at Arboretum @ Waterton Apartments since 2024, and when I first moved in, I was genuinely impressed with the level of service and care provided by the maintenance team. During my first year and a half, the maintenance department was exceptional. They were responsive, professional, and resolved maintenance concerns promptly. Their hard work was even recognized with a local award, which was well deserved. Whenever I submitted a work order, I could count on clear communication and timely resolutions. Unfortunately, things have changed significantly since the lead maintenance director relocated and the maintenance team was replaced. I experienced ongoing issues with my washer, which would stop mid-cycle with water still inside. This happened approximately six times before the washer and dryer set was finally replaced. Having to repeatedly report the same issue before getting a permanent solution was incredibly inconvenient. Then came the hot water issue. The first time my hot water stopped working, maintenance came out and temporarily fixed it. Before leaving, the maintenance technician acknowledged that I would eventually need a replacement hot water tank. However, the replacement was never ordered. Approximately a month later, my hot water stopped working again. I submitted another work order, which meant I was now dealing with two issues: my washer and my hot water. When maintenance arrived, I was told it would be the following week before they could address the washer. I was offered access to another apartment to wash my clothes, but that arrangement was not approved. Thankfully, permission was eventually granted to install a new washer and dryer set in my apartment. As for the hot water, the technician flipped a breaker, which temporarily restored it for approximately a day and a half. The maintenance ticket was then marked as resolved, despite the underlying issue not actually being fixed. At that point, I began emailing the front office because I was frustrated with work orders being closed without the problems being properly addressed. I am now approaching three weeks without hot water. Maintenance eventually responded to my open work order, stating that a new hot water tank had been ordered and would be installed on Thursday or Friday, September 17 or 18. However, there was no communication from the maintenance team, and no one showed up to complete the installation. I had to physically go into the leasing office to ask what was happening. When I explained that I was heading into my third week without hot water, Sam told me, “I was off yesterday. Let me send maintenance an email, and I’ll send you one when I find out.” At this point, I am livid. I work with chemicals and bodily fluids, and having reliable hot water is essential. I also have two younger children in my apartment who need access to hot water. This is not a minor inconvenience; it is a serious issue that directly affects our daily lives, hygiene, and well-being. For $3,100 a month in rent, I expect better. What makes this even more disappointing is that I have personally experienced how great this community’s maintenance team used to be. I know what excellent service looks like because I received it during my first year and a half here. Closing work orders without actually fixing the problem and leaving residents without hot water for weeks is not acceptable. I sincerely hope management takes these concerns seriously and works to restore the level of service that once made Avant at Watergate a place I was proud to call home. The property has potential, but the current maintenance experience needs immediate attention. New work order hot water out again. I need compensation!
• NL

  Nancy L

  Aug 13, 2026
  5.0
  I’ve had a really good experience at Avant at the Arboretum. Jeet and Sam are both great and always helpful when I need anything. The apartments are nice, clean, and have good space. The complex is also well kept and has nice amenities. I really like living here and would definitely recommend Avant to anyone looking for a good place to live.
• JM

  Judith Martinez

  Jul 22, 2026
  5.0
  Highly recommend Avant! I've lived here for 2.5 years. The neighbors are mostly young professionals, the amenities are great, and management is always quick to respond to any concerns. Best of all, I love that they use fresh flowers instead of faux ones around the property. Exceptional community for anyone looking to move!

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