Enjoy the best of both worlds at our Prairie Stone offices in Hoffman Estates. It's surrounded by a scenic forest preserve, yet is close to O'Hare International Airport and with good public transportation and highway connections to Chicago. The landscaped, low-rise building has an impressive glass entrance with a sweeping black ceiling studded with lights. The offices have large windows, offering plenty of natural light, and a business lounge. And when the day's work is done, there's a shopping center and flagship hotel close by.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.