Terraces of Elk Grove

Reviews

• EG

  Estela Garcia

  1 day ago
  5.0
  It's been great. I love it here. 😀 I'm glad I am in this apartment. Love the area quite it's been great. Thank you
• SP

  Sheila Patis

  Sep 14, 2026
  5.0
  Ahja the leasing consultant was very nice and helpful!
• KA

  Karolina A

  Aug 26, 2026
  1.0
  Don't make mistakes—don't rent. !!!! I have lived here for 8 years, and for the last year I have been dealing with a serious rodent problem. It has been an absolute nightmare. Since December 2025, I have had mice throughout my apartment, including in my kitchen. I reported the issue to the office countless times through emails and phone calls, but my concerns were repeatedly ignored. Nothing meaningful was done for months. The only time management finally started taking action was after I removed my automatic rent payment. By then, it was far too late. The office and Jacob never informed my neighbors about the rodent problem and failed to properly address the situation despite numerous complaints. Their lack of action turned my daily life upside down. In addition to the rodent issue, there has been significant mold in my bathroom. The smell is overwhelming and burns my throat. Instead of properly remediating the mold, maintenance simply painted over it and considered the issue resolved. Nothing was actually fixed. As a result of these conditions, I was diagnosed with asthma by my doctor, and I have medical documentation supporting this. The mold and poor living conditions have had a serious impact on my health. Jacob may be a nice person, but as a manager he consistently ignored complaints and failed to handle these issues appropriately. When the exterminator finally came, holes were cut into my ceiling, leaving my kitchen damaged and in worse condition than before. For the amount of rent I have paid over the years, no resident should have to live with ongoing rodent infestations, mold, property damage, and ignored maintenance requests. This experience has been a nightmare and has significantly affected my quality of life.
• AB

  ahmed basel

  Aug 17, 2026
  1.0
  Very bad service and not professional with the new residents, I moved on Saturday they promised me to provide me another car sticker on Monday after 2 days when the office is open I tried to find the Guest parking and I couldn’t find it because I’m new in this complex and don’t know where it is located and once I was ready to meet them on Monday they told me that I’m not permitted for new sticker and they guided me to that guest parking so immediately I went to move my car to the guest parking as they told me to avoid towing It was already towed then I have to pay 230$ for just believing what they promised and being not professional!!!!DO NOT TRUST THESE PEOPLE EVER !!!!
• JR

  Jamal R.

  Jul 31, 2026
  5.0
  Jesse the maintenance worker did an amazing job with assisting with handling a wasp situation where there was a nest outside of the patio and he came equipped and ready to handle the situation