1011 East Touhy Avenue, in Des Plaines, Illinois, is a five-story building with 153,777 square feet of rentable space.. Asphalt-paved parking areas border the south and east end of the property, providing parking for 466 vehicles(3.03/1000sf).
A brand new fully renovated lobby in 2023. An on-site deli, fitness center, and more, 1011 boasts unparalleled convenience through location, sustainability, and lifestyle while exuding elegance and efficiency.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.