Mason Properties is your number one source for quality apartments and townhomes in DeKalb and Sycamore, IL. Our communities offer residents affordable living, a quiet lifestyle, and the convenience of being close to downtown DeKalb and Sycamore. In addition, we are in proximity to the Northern Illinois University campus, Rock Valley College and Kishwaukee College.
Our company currently owns and operates seventeen properties and provides tenants with a wide variety of styles and locations to choose from. Our rentals sizes range from studio apartments to five bedroom townhouses. All of our properties feature a number of amenities, including a 24 answering service for emergencies and after hours maintenance requests.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.