The Kent

Reviews

• CK

  Cory Kjar

  Apr 20, 2026
  5.0
  Been living here for a little over 2 months now. So far everything has been great. The onsite property managers and the maintenance team are super friendly and helpful. The location is great and the units are modern and nice. Definitely happy with my decision!
• WS

  Willian Santos

  Oct 29, 2025
  5.0
  Great experience overall! Me and my wife have been living here for the past 2 months, and all our needs have been addressed. Great location at an area with lots to do!
• AM

  Adam M

  Mar 23, 2025
  1.0
  Avoid this building at all costs. It’s advertised as luxury, but the reality is outdated amenities, poor management, and constant issues. The elevators barely work (both were out this weekend in a 20-story building), the front desk is rarely staffed, and the hallways reek of dog urine masked by artificial scents. The property manager, Carrie, is unhelpful and unprofessional. Instead of addressing problems, she blames tenants. She also lives in the building and polices residents rather than managing effectively. Maintenance is friendly but ineffective—issues like flooding washers, broken laundry machines, leaking shower heads, and persistent package theft never get resolved. For $2,500 a month, you’d expect better, but instead, you get poor service and unreliable amenities
• OG

  olivia gorsche

  Oct 29, 2024
  5.0
  My partner and I have lived here for around 4 months and so far we absolutely love it. The new management team Carrie and Sam have made our move and stay wonderful. As for the other reviews... the elevators both work and haven't broken since we've been here. People are very courteous about their dogs. There is always someone at the front desk. The maintenance is great! You can tell the new management team is working its hardest to make this place great again!
• SC

  Spencer Colton

  May 4, 2024
  1.0
  You see the other reviews that note the great front desk/maintenance staff? They were pretty much the only good part about living here, and as far as I can tell, they've all been fired. Reggie, who was an absolutely amazing concierge and one of the highlights of living here, was fired. One of the other reviews noted that if management wanted to fix things, they should have put Reggie in charge, so it's great to hear that they saw that and decided instead that firing him would be the right move. We haven't had anyone at the front desk for a couple of weeks now. Packages aren't being put in the package system because that was the front desk's job (mail carriers, understandably, don't do it) -- and that's one of the main amenities that they're always talking about. Getting the building management to communicate about anything is like pulling teeth. The only times I hear from them about building-wide safety concerns that everyone is talking about are when I send them an angry email. When they have to enter your apartment for smoke detector tests or other inspections, they BARELY give the required 48 hours notice even though these things should be scheduled weeks in advance and therefore could be communicated further ahead of time. I requested that my smoke detector test be done on Wednesday (since the options were Tuesday or Wednesday) and I sent that request in as soon as the building sent out the proposed schedule, and still they showed up on Tuesday. I had asked for this so as not to upset my dog since we wouldn't be home on Wednesday, but they denied that I had sent them an email and cajoled me into letting them do it that very minute anyway, which DID upset the dog. Heating or cooling your apartment by a single degree will cost you a fortune. The cooling is expected, but the heat is also electric so my electric bill regularly rises above $200 in the winter. Great from a renewable energy perspective, terrible from a wallet perspective. Morale here is rock bottom. The only elevator conversation I have had for the last few months is with people who are moving out soon and how excited they are to "escape." I'm jealous of them; the only thing keeping me here is not having the remaining life force to move to another rental and not having enough cash to afford a down payment. Despite the horrific state of this place, they had the gall to raise rent again this year, because all landlords are leeches with no actual regard for the humanity of their tenants and here is no different. Everything that can be said about the elevators has been said; I won't add to that. For now, they're working, but that's only been true for about half of the almost 3 years I've lived here. The elevator contractor told me when I asked them about the repairs that the elevators were so old that they need to be replaced entirely, and they were shocked the building was continuing to throw money after attempting to repair them. I explained it's rentals, not condos, and they suddenly understood and said "ah, yeah, of course they're not going to do what's actually needed then."

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