The Elle Apartments

Reviews

• TT

  Tempeminen

  6 days ago
  1.0
  I’ve had multiple serious safety and security issues at this building since the new management took over. My backpack was stolen directly from the study area, packages have been stolen from the mailroom, and I’ve had a pair of expensive over-ear headphones stolen. My car was also broken into while parked inside the building’s garage. Most concerning, while exiting the building near the garage, someone threw a glass bottle filled with liquid directly at my head. It narrowly missed me and shattered on the concrete. In each of these situations, management provided no meaningful assistance besides “we’ll look into it” with no follow up. My interactions with management, particularly the property manager, have been dismissive and unprofessional despite the seriousness of these incidents. Based on my experience, I cannot recommend living here under the current management. I have repeatedly felt that my property and personal safety are not adequately protected, and management’s response has only made the situation more frustrating.
• PD

  Pw Drennan

  Sep 28, 2026
  5.0
  All of the changes are refreshing! It’s starting to feel more like a community.
• AA

  Andrea Areiza

  Sep 27, 2026
  2.0
  Rachel is ridiculous!!!! She is so rude. That is not how you should speak to your paying residents. I’ve spoken with long term tenants we’ve lived here for 5 years, a lot has changed since new management took over. This is very upsetting. We asked to renew even though our apartment was listed on the market and no one has rented and she refused to renew our lease. We’re excellent tenants. Also the pool was not working in the hottest season its unacceptable when we pay $3k in rent. Corporate needs to look into this
• MS

  Mark Schindel

  Sep 24, 2026
  1.0
  At night a green muscle car with stripes on the hood parks in the handicapped spot idling for hours. It BLASTS music that can be heard a block away. People congregate around the car and come and go. It could be gang activity or drug activity. THE BUILDING ALLOWS THIS. 9/29/2026 - UPDATE. The same car was idling in the building's handicapped spot again tonight BLASTING music. Who do these people think they are?? The building owners/management clearly don't give a shit.
• QQ

  QL

  Aug 20, 2026
  2.0
  Edited: I find it ironic that I have to take time out of my busy workday to go downstairs and practically beg management to respond to a routine email, while they keep replying to Google reviews telling people to “email us directly” to discuss their concerns. Future residents, don’t expect a response just because you email them. I sent three emails, and every single one required me to go downstairs and track someone down in person before I could get a reply. Residents shouldn’t have to chase management down for basic communication. I hope sharing my experience will help future renters make a more informed decision. During my tour, I was specifically told that all units had the same appliances and that there were no differences between them. However, when I moved in today, I discovered that both the refrigerator and the washer and dryer were different from the versions I had been shown. When I brought this up with the manager, I was told, “Not all of our units have those appliances. Maybe some units on the higher floors do.” When I asked why I had been told otherwise during my tour, the only response I received was, “I apologize for my miscommunication.” In my opinion, being given information that is directly contrary to the facts is not simply a miscommunication. I also did not know the details of this particular unit before arriving because the staff member who gave me the tour never sent the follow-up information about the floor plan and unit that she had promised. I emailed her but received no response. Because I was under time pressure, I ultimately applied before I had the opportunity to learn more about the actual unit. That said, I really like the atmosphere of the building so far. Aside from the difficulties caused by this one staff member, everyone—from the front desk and the other members of the leasing team to the mailroom staff and even the cleaning staff—has been extremely helpful and has provided me with a great deal of assistance. This was why I initially had such a positive impression of the building and was so eager to move in. The neighbors have also been very welcoming and helpful. This part of my experience deserves five stars. Still, I hope future renters will learn from my experience. The information provided during the leasing process may not always be accurate, so I strongly recommend viewing the exact unit you will be renting in person—or, at the very least, asking to see a detailed video of it—before making your decision.

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