KF
Kellen Fowers
Jun 5, 2026
I absolutely loved living at Onni Fulton Market. My experience there was incredible, and the entire building staff consistently went above and beyond to make the property feel like home during the almost three years I lived there.
The staff was always accommodating, kind, and genuinely helpful. I was away from the property often, and they were wonderful with receiving mail and deliveries, and even checking on my unit to make sure there were no issues while I was gone. That level of care and professionalism made such a difference.
Ken was always incredibly helpful, as was Ed; the concierge team was truly the best I have experienced anywhere in Chicago. They created such a welcoming, exceptional, and thoughtful environment every day.
I am very grateful for my time at Onni Fulton Market and would highly recommend it to anyone looking for a beautiful building with an incredible team behind it.
AS
Aaron Scheich
Jun 5, 2026
PROSPECTIVE TENANTS BEWARE
Before I get into the negatives, I want to recognize the front desk and concierge team. Ken, Ed, and Parker consistently provided excellent service throughout my time living here. They were professional, helpful, friendly, and often the only bright spot in an otherwise frustrating experience. All three deserve recognition and promotion for the way they support residents on a daily basis.
Unfortunately, the positives stop there.
If you are considering moving into an Onni-managed property, I strongly encourage you to do extensive research before signing a lease. There are significantly better buildings in better parts of the city available in the same price range.
First and foremost, prospective residents should understand that this building sits directly adjacent to the Metra train tracks. Even on the 10th floor, the train noise is relentless. Metra trains begin running around 5:00 AM and continue until approximately midnight. The constant rumble, horns, and vibrations become a daily reality that management does little to adequately communicate during the leasing process.
The noise issues don't stop with the trains. Residents on the east side of the building face the Jewel-Osco parking lot, which brings a constant stream of car alarms, honking horns, delivery trucks, flashing lights and frequent ambulance sirens. Finding any meaningful peace and quiet is nearly impossible. The building also sits atop the I-94 freeway directly under the pool deck.
Security is another major concern. The outdoor parking area is not secure. During my residency, my vehicle as well as several others within the lot had windows smashed, and the experience left me questioning how seriously management takes resident safety.
The amenity situation was equally disappointing. The indoor hot tub, steam room, and saunas were frequently out of service and often remained broken for weeks before repairs were completed. The outdoor hot tub was effectively useless because it was never properly heated. For a luxury-priced building that heavily advertises its amenities, the reality falls far short of expectations.
Another issue prospective residents should know about is that the building effectively operates as both an apartment complex and a hotel. Hotel guests have full access to all amenity spaces. Large groups of short-term guests regularly took over common spaces, particularly the pool deck, making it difficult for actual residents to enjoy amenities they are paying premium rent to access. It was also obvious several guests participated in recreational drug use made evident by the consistent unpleasant odor filling elevators, lobby areas, amenity spaces and pool deck.
The apartments themselves also come with compromises that may surprise renters. The appliances are European-style and noticeably smaller than standard full-size appliances found in comparable luxury buildings. Room configuration is also not accurately described, claiming certain size furniture will fit- recommend bring your tape measure.
Perhaps the most frustrating experience came after move-out. Residents should be extremely cautious and document everything. Management appears eager to identify questionable or exaggerated damages after tenants leave and then send bills weeks later. In my experience, charges were assessed for what appeared to be ordinary wear and tear and normal appliance usage. The post-move-out billing practices felt excessive and unreasonable. When questioned, I was met with threats of being sent to collections.
Overall, this was one of the most disappointing rental experiences I have had. Between the nonstop train noise, surrounding parking lot noise, security concerns, broken amenities, hotel-like crowds, undersized appliances, and questionable move-out charges, I would strongly advise anyone considering this property to run, not walk, in the opposite direction. READ ALL REVIEWS.
There are simply too many better-managed, quieter, and more resident-focused buildings available for the same price point.