Eleven Thirty

Reviews

• JJ

  Juanda Renee Jackson

  Sep 26, 2026
  5.0
  From the moment I stepped into the building I knew this place would be my new home. George the door parson greeted with a genuine smile. Colleen from the leasing office took great care with showing me multiple units and answering all my questions. Within days I was settling in to my new home and arranging my moving process. The maintenance supervisor Pete came directly with helping me and showed me where I would be directed to have my living van. Greg and Sid from maintenance were professional, prompt polite and eager to assist with minor issues in my unit. I’m not even unpacked all the way and I’m in love with my new home. The kitchen is big and the amount of counter space and drawers are more than I could ask for. My unit is clean, and I can’t believe that I get to call this home. The evening doorman Alan is so kind and always has a smile waiting to greet you . The property manager Liz had time to speak with me as I became familiar with my surroundings. Carolyn from the leasing office remembered me days later and asked how things were going. She along with Colleen project the best customer service attitude and should not go unnoticed. There is a washer/ dryer in my unit and I’m told a laundry facility on site. Jennifer in the package room took the time to help me log into the parcel app( which is awesome)The few neighbors that have passed coming in and out are extremely pleasant. The garage staff , top tier. Roland Suddick(sp?) and Zdrako( super polite , helpful courteous and attentive. The valet option alone is reason enough to live here. It’s a great location and some many restaurant selections at your fingertips. I haven’t even raved about the amenities. Let me just say this, you can put all your worries aside when trying to find a moving company. Yes, that’s correct they helped me with that too. I hope this place will be home for a while because less than a week in I’m in Love with all that 1130 S Michigan has to offer. I can’t say enough about this building
• MG

  Maricela Garcia

  Jul 26, 2026
  1.0
  Valet parking review.. This review is especially disappointing for me to write because my family and I used this same valet service about three years ago and had an excellent experience. The staff was professional, everything went smoothly, and that’s exactly why we chose to use them again for Friday night’s concert at Soldier Field. Unfortunately, this experience was the complete opposite, and after what happened, we will never use this valet service again. From the moment we arrived, a woman who identified herself as Siddiqui and claimed to manage the valet was unnecessarily passive-aggressive when we asked simple questions. Instead of being welcoming or helpful, she came across as rude, dismissive, and confrontational. The biggest issue happened when my truck was returned. Before leaving, my sister and I inspected the vehicle, as anyone should, and immediately noticed damage to the front passenger-side bumper that was not there when I dropped it off. When I brought the damage to their attention, Siddiqui immediately became argumentative. She insisted the damage was already there and claimed it had been documented the moment I checked in. However, no one informed me of any pre-existing damage, nor was I shown any documentation or asked to acknowledge it before leaving my vehicle in their care. I purchased my truck in October and take exceptional care of it. It is kept in my garage when I’m home, and I am extremely careful about where I park. I even washed my truck that very morning, so I know there was no damage or scratching on that bumper before handing over my keys. What disappointed me even more than the damage itself was the complete lack of professionalism and accountability. Instead of listening to my concerns or attempting to resolve the situation, management immediately became defensive and dismissive. We chose this valet again because of the wonderful experience we had years ago, but this visit completely changed our opinion. A company can recover from mistakes, but poor customer service and a refusal to take concerns seriously leave a lasting impression. Sadly, this experience has cost them loyal customers. We will not be returning, and I cannot recommend trusting them with your vehicle.
• DD

  Dave

  Jul 16, 2026
  5.0
  First class people running a first class property. Love the views, spacious units and the location. You get a lot for your money here😎
• SB

  Saina Byamba

  Jun 15, 2026
  1.0
  Rudest parking staff, doorman and leasing office. Update your availability and pricing! Do not waste people’s time!
• SS

  Saba

  Jun 4, 2026
  5.0
  I’ve had a wonderful experience with the move in process thus far, and I’ve been really impressed with the people I’ve encountered at 1130. A big shoutout to Carolyn in the leasing office who has been most accommodating and helpful. Moving from out of state came with some last-minute challenges, including a flight delay that affected my key pickup window, and Carolyn navigated the challenges with ease, making it much less stressful for me. She was very willing to help and is truly a pleasure to work with. Thank you, Carolyn! The front desk staff and maintenance team have also been wonderful. Special thanks to Alan and Nate who offered to help me without hesitation when my furniture was delivered to the mail room instead of to my door. And to Christine who warmly greets us every time we walk through the entrance. 10/10 experience in this community two weeks in, and it doesn’t hurt that the apartment is beautiful too ❤️