Bethel New Life was birthed out of the ministry of Bethel Lutheran Church in the West Garfield Park community in the 1970’s. This was a time when a loss of working-class jobs, racial tension, and
poverty severely impacted the community. By 1979 the area was losing approximately 200 housing units per year to demolition, had no local bank, no major grocery store, few good doctors, and too few jobs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.