Toll Brothers Idaho Division Office

Reviews

• TM

  Terry Mashino

  Apr 14, 2026
  1.0
  By far the poorest quality home I have ever purchased. I have bought 5 new homes in 4 different states and I'm sad to say Toll Brothers has missed the mark. The constant excuses are not acceptable. On several occasions during the construction phase we pointed out that items were not installed correctly per our contract or per the advertising Toll Brothers put out. Now we had our first significant rain storm (which is nothing compared to FL and TX) and our backyard is flooded. We have the only home in the subdivision whose yard has flooded. Two different people at Toll Brothers we must wait 48 and 72 hours before they will take action. Obviously, with those 2 different timeframes someone does not know their job. I must admit moving to ID was the biggest mistake I have made then purchasing a Toll Brothers home was next mistake. Totally regret our decision to relocate.
• PS

  Peter Smith

  Jul 12, 2024
  1.0
  My recent observations of a community developed by Toll Brothers have left me thoroughly disappointed with the company's standards and practices. The landscaping surrounding the property is in a dismal state, with dead grass, overgrown weeds, and trees left to die in soil with poor drainage, leading to diseased grass in soggy conditions. This neglect is a clear reflection of Toll Brothers' lack of attention to detail. In addition to the landscaping issues, the community's water feature has not functioned for years. Instead of fixing it, Toll Brothers plans to turn it into an ugly flower bed, which, given their track record, is likely to be poorly executed. Furthermore, the homeowners association (HOA) and property management company associated with the community are far from satisfactory. The lack of transparency and accountability is striking. The property management company seems to be ineffective, pointing fingers at Toll Brothers and hiding behind the HOA board for answers, leaving residents without proper responses. The pools in the community are in a deplorable state, with broken heaters and poor maintenance, making them practically unusable. The promised amenities by Toll Brothers fall short of expectations, leaving residents feeling let down and dissatisfied. I caution anyone considering purchasing a home from Toll Brothers to think twice. The subpar landscaping, lack of transparency, and inadequate amenities highlight the company's disregard for residents' well-being and satisfaction. In conclusion, my experience with Toll Brothers has been nothing short of disappointing. I hope that by sharing my observations, others can avoid the frustrations and disappointments I have encountered.
• DT

  David Track

  Aug 8, 2019
  5.0
  Couldn't be happier with my new home. Brooke at the Kuna sales center was amazing and always answered my questions and returned calls in a timely manner which meant a lot, she is quite possibly the best employee Coleman Homes has.
• JW

  Judy Weigand

  Mar 7, 2019
  4.0
  Nice place to stay while visiting son in Idaho.
• JC

  Jen Crook

  Mar 7, 2017
  2.0
  Concrete concrete concrete. This has been a topic is bad discussion since before we closed on our home 20 months ago. The patio (that we paid extra to have extended) had been walked on while the it was still during but other subs with muddy feet. It looked horrific. Now after this winter, we have a discintegrated driveway. We never used ice melt of any kind and everything is just shredded. I have a large patch Inside, yes inside, the garage doing the same thing. A new driveway and garage floor would cost several thousands of dollars. I urge anyone looking to buy a Coleman home, drive around and look at the concrete at finished homes. You'll be very disappointed. Trying to get Coleman to do anything about will result in nothing but a headache. Decide before buying if you really want to have to replace all your cement work within a few years (costing $20k+).