PMI Treasure Valley

Reviews

• JS

  John Smith

  3 days ago
  1.0
  My experience with this HOA has been extremely disappointing due to what I perceive as a consistent lack of transparency, communication, and accountability. Throughout my interactions, I have found that questions often go unanswered, concerns are not addressed in a timely or meaningful manner, and important information is either delayed or not communicated at all. When issues are brought to the HOA's attention, there appears to be little willingness to accept responsibility or provide clear explanations for decisions and actions. The overall lack of professionalism and responsiveness has made it difficult to have confidence in the organization's ability to effectively serve the homeowners it represents. An HOA should foster trust through open communication, transparency, and accountability. Unfortunately, that has not been my experience. I encourage prospective homeowners and current residents to ask detailed questions, request documentation when appropriate, and carefully evaluate how the HOA communicates and responds to homeowner concerns before placing their confidence in its leadership.
• SD

  Stephanie Dobbs

  Jun 18, 2026
  5.0
  Paul has been fantastic throughout the transition of our HOA from our previous management company to PMI. He is always engaged, provides valuable feedback, and promptly responds to all our questions. Thank you, Paul, for all your hard work. It’s truly appreciated!
• MM

  Mike Morgan

  Jun 17, 2026
  1.0
  This company is cuthroat as they don't email or call when there is an issue with a rental property. The Baraya CBH (Homes) neighborhood that they manage looks like crap with cars up on jacks for long periods of time and it's only 3 years old. I was not made aware that there was new management and could not find or even get an answer until I tracked down the president of the HOA at his personal business thanks to the secretatry of state which actually say he's not the president. I do not recommend this property manager or HOA as neither know how to pick up a phone or send an email.
• EC

  Erica Chambers

  Aug 10, 2022
  5.0
  PMI has made all the difference for our HOA! Thanks, Paul and team!
• PB

  PaintedRidge Boise

  Feb 4, 2022
  5.0
  Our HOA contracted with PMI Treasure Valley a couple months ago and we are delighted with Paul and his staff. They are a dream to work with, questions answered quickly, accurately and professionally. We find Paul to be knowledgeable in a wide variety of areas related to HOA Management, and we have already relied on that knowledge several times. He also utilizes good common sense when the path forward is not entirely clear. This has been extremely helpful. The transition from another Management Company was a challenge, and Paul's steadiness and patience was a comfort. I find PMI software to be user friendly and intuitive. I highly recommend Paul and PMI Treasure Valley to any HOA looking for a new Management Company! Cherie W Treasurer Painted Ridge HOA

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