BB Living at The Oaks

Reviews

• PB

  Paul Brinkman

  today
  3.0
  Hot tub spa works only some of the time. The Pump Breaker/GFI trips frequently. Young children also think it's OK to throw landscape rocks and food into the pool and the spa; their parents do not supervise.
• JJ

  juliejorobbins

  1 day ago
  5.0
  They came the day after I requested it and got it fix quickly! Great job
• SG

  Stephanie Gilliam

  Sep 27, 2026
  1.0
  This management is terrible and if something happens no one will come fix a problem. I was so disappointed in these guys. 😡😡
• AA

  Alli

  Sep 21, 2026
  2.0
  We were one of the first tenants at BB Living and have been here for over 2 years. We pay our rent early every month and have had no complaints about us as residents. Initially things ran very well. However, when the assistant manager Jess and lead maintenance man Curtis left, things quickly worsened. We have had numerous issues and complaints. Lawn maintenance is included in our rent. Many yards have turf, however, a few have real grass. Ours is one with real grass, for our dog. The entire first year our yard was completely dead (see Kym's review below with photos about 7 months ago...ours looked the same). We brought this up to management and maintenance numerous times with no resolution. We even offered to take care of the lawn ourselves, but requested to be deducted the grass fee if we did this, and we were told that was not an option. We continued to pay every month an extra fee for dead grass.we never received any compensation for the over a year time period that our lawn was dead. In the last year we have had several maintenance requests that have taken weeks to months. One if them was about sprinklers not working. This was open for 3 months and was only resolved because my husband went out and fixed them himself. A couple of months ago we had a huge leak from the ceiling of our bathroom during a storm. I called the emergency maintenance number numerous times and never got an answer. I also tried several other numbers on the website with no answer. Per our neighborhood app, several other renters also had major leaks and were unable to reach anyone. Most recently we were charged $150 for dog waste in our back yard. The photos provided showed a small amount of excrement. Our lawn is mowed on Fridays and we clean up the yard regularly, including every Thursday evening. I understand the lease agreement states that excrement is to be removed immediately, however, there should be some reasonable expectation to this. My husband and I both work in healthcare Mon-Fri, day shift. We cannot control that our dog uses the restroom while we are at work on the day of our lawn service. We have expressed our frustrations and tried to communicate about all of these issues with management. It either takes a good length of time to get a reply, or we are told all the right words with no true follow through or action. I will say that the homes are nice and the location is great for what we need, but the management group is clearly subpar.
• KL

  Kathryn Lowney-Valenzuela

  Sep 10, 2026
  5.0
  Community of three and four bedroom homes and town homes surrounding a park area with pool, play, ground, barbecue and fire pit. Community has 2 to 3 events per month, some craft oriented, some food like recent pool party. All homes are leased with pest control and front yard maintenance. Backyards are rock patio and either regular grass or artificial turf. Upkeep in the back is responsibility of the less sea. Modifications are allowed in the individual residence, as long as they can be reversed upon moveout. For instance, I have a doggy door out to the patio and have ramps at both the garage entrance and the backyard entrance to suit my mobility needs, all will be easily removed when I move out.