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Russell Lamson

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About

Apartment Building
The past and present live harmoniously together in the magnificently restored Russell Lamson Hotel. Here you can enjoy relaxing scenic river views and walk to downtown shopping, restaurants & entertainment. The new and completely renovated 8-story Russell Lamson building offers luxury living at a truly affordable price. Our community consists of 90 remodeled apartment homes, each of which has been equipped with new kitchen cabinets, flooring and appliances. Units include a dishwasher and individually-controlled center heating and cooling systems. Heat, cooling, water and trash removal are included in your rent.

Location

Russell Lamson
209 W 5th St, Waterloo, IA
50701, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.