Spaulding Lofts

Reviews

• 5N

  5 min News

  Aug 6, 2026
  4.0
  Appliances are crappy and constantly breaking down but other than that it’s a great place
• GR

  Gloria Richter

  Jun 18, 2026
  5.0
  Very comfortable apartments and lots of room and storage. Manager is a peach!! Very welcoming and gets things done ASAP. My home!!!
• PP

  Persephone

  Mar 7, 2025
  1.0
  Would not recommend. The managers are never in the office when supposed to be. They don’t respond to emails, don’t answer phone calls, and the portal that we are supposed to use doesn’t work. You’re forced to figure everything out on your own. Horrible management, don’t waste your time.
• AC

  Ally Christmas

  Sep 6, 2018
  1.0
  We got in touch with them back in April when we found out we were moving to Grinnell, Jenny promised that we would have one of two apartments that they had available at the time, sent us the app, and we submitted the app with our application fee ($70 for the two of us) within a couple days of first calling their office. From there, we spent SIX WEEKS trying to continuously get ahold of their office to get an update on the application and to get info on the apartment. The only email correspondence we got was the first email with the application info, then never got a response to a single email we sent after that. I would call multiple times a day (started out only calling twice a day, but after multiple days of getting no one to pick up the phone, I escalated to start calling more times per day to increase the chances that someone might actually pick up the phone), multiple days a week, and it was extremely difficult to ever get ahold of them. Jenny would only answer maybe once out of every 8-10 times I called, and when she did answer, she could never give us concise updates and kept stringing us along. I even called the parent company twice and left a message, and never got a call back. Eventually (at the 6 week mark, after we had literally moved out of our current house because our lease was up, and we were essentially homeless), I was calling 20 times a day and not getting any responses. We had my husband's brother-in-law call to see if that changed anything, and she picked up on the first ring, gave him info on available apartments, and emailed him a rental application and everything. Right after I had just called their office multiple times. At that point we had to give up and came to the conclusion that they were ghosting us for no explicable reason. I have spoken to other new faculty at Grinnell and they have actually had the exact same thing happen to them with Spaulding. DO NOT TRUST THIS COMPANY unless you can literally walk into their office, in-person, and bother them until they give you a place to live. Never had this happen to me before. Completely unprofessional and the most frustrating experience I’ve ever had trying to find a place to live.

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