Find comfort and convenience at Melbourne, where modern living shines in our apartments in Des Moines, IA. Choose from one, two, or three-bedroom layouts with spacious closets, wood-style flooring, and updated appliances. Enjoy family-friendly amenities like a playground, splash pad, 24-hour fitness center, clubhouse, and business center. Located near SE 14th Street, you’re minutes from Southridge Mall, Blank Park Zoo, and local dining and shopping. With easy access to downtown, everything you need is close to home. Schedule your tour today and discover life at Melbourne Apartments.
I rarely leave reviews, but after my full experience here — starting from the application process — I feel it’s important to be transparent for anyone considering signing a lease.
Even before moving in, the application process was frustrating and disorganized. The staff member handling my application left their position, and I was never notified. I continued emailing what turned out to be a dead account, receiving no responses, which made the process unnecessarily time-consuming and stressful. Communication from the start was lacking.
During my tenancy, ongoing issues continued.
For over 9 months there have been repeated noise disturbances, including heavy bass, stomping, and vibrations that frequently continue past 1:30am. I have had to contact law enforcement multiple times because the noise would not stop. Despite bringing this to management’s attention, the issue persisted.
There have also been pest concerns, including a cockroach infestation that required complaints and follow-up. No tenant should have to deal with that inside their unit.
The building frequently smells strongly of marijuana, especially on weekends. The parking lot is often littered with trash, and dog waste is regularly left in common areas.
There is a consistent late-night presence of law enforcement and medical responders coming and going from the property. During my time here, there were serious domestic disturbances, including an assault situation. This does not create a peaceful or secure living environment.
Additionally, my dog was attacked by another resident’s dog on the property multiple times, which was extremely concerning.
When you sign a lease, you expect reasonable quiet enjoyment, safety, basic cleanliness, and responsive management. Unfortunately, that has not been my experience here.
I strongly recommend that prospective tenants ask detailed questions about how management handles repeated complaints, pest control, safety concerns, and enforcement of community rules before committing to this property.
BB
Brenda
May 22, 2026
4.0
I’ve been here since 2021 and recently moved to a bottom floor apt because of my health problems! The office was great in the understanding my need for a bottom apt. My time here has been pleasant and the office and maintenance are wonderful people! If you are looking for a place r where the office staff is great and maintenance (when needed) gets things done in a timely fashion. They are dog friendly which is a must for me as I’m a dog mom and all get along well with animals! I love living in my new apt and would gladly refer people to apply.
BR
Benjamin Robinson
May 15, 2026
5.0
Maggie and Jasmine are great at the Melbourne Apartments. They are very approachable quick to help, and genuinely care about the people who live there. Whether it's handling of requests or just making living there easy and enjoyable for the tenants, it's clear they take pride in what they do at the Melbourne and it really shows . P.S Attentive and Professionalism from them both.
RW
richard west
Apr 1, 2026
5.0
I like Melbourne apartments, they are helpful , nice looking great price great staff easy going lease
YS
Yakob says
Mar 25, 2026
5.0
Came in to check the place out. Jazz was extra polite, and helped me with everything.
What types of floor plans are available at Melbourne Apartments in Des Moines?
Melbourne offers a variety of spacious floor plans including one-, two- and three-bedroom apartments with modern appliances and laminate wood flooring.
What amenities are available for residents and their families at Melbourne?
Residents can enjoy a playground, splash pad, clubhouse, business center, and a 24-hour gym designed for both adults and children.
What are the leasing office hours for Melbourne Apartments?
The leasing office is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is there an income qualification process to live at Melbourne Apartments?
Yes, Melbourne has an income qualification process with income limits per family size that cannot be exceeded to qualify for living here.
How can I schedule a tour of Melbourne Apartments?
You can schedule a tour by visiting https://www.melbournedsm.com/scheduletour or by contacting the leasing office directly.
What is the address and contact information for Melbourne Apartments?
Melbourne is located at 5515 SE 14th Street, Des Moines, IA 50320. You can call them at +1 515-673-6616.
Are there grocery stores near Melbourne Apartments for residents' convenience?
Yes, ALDI USA and Deep Supermarket are nearby, providing convenient options for grocery shopping.
Which nearby dining options are available close to Melbourne Apartments?
Tasty Tacos is a nearby Mexican restaurant and fast food place perfect for a quick meal near Melbourne Apartments.
What local services are available near Melbourne for automotive needs?
Near Melbourne, you can find D & S Midwest Trailer Sales & Service, Take 5 Oil Change, and Stoney Point Car Wash to cater to various automotive needs.
Are there fitness and wellness facilities near Melbourne Apartments?
Yes, Anytime Fitness gym and the Des Moines Strength Institute are close by for residents seeking fitness options outside the apartment's 24-hour gym.
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