Penelope 38 is an affordable senior housing community located in Ankeny, IA. The building was built in 1995 and is comprised of 53 units. All units feature a full-sized stove and refrigerator, plenty of kitchen cabinets, and mini blinds on windows. The building also has a community activity room, on-site laundry, and beautifully landscaped grounds. There are age and income requirements in order to reside at Penelope 38. Rent is subsidized by HUD and utilities are included. Please call for more information or to schedule a tour.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.