Guest Arrival and Departure: Guests check in and check out at Hawaii Vacation Condos by Outrigger office in the Kings' Shops, 69-250 Waikoloa Beach Drive, Suite B-13. Front desk hours: 9:00 am until 5:00 pm daily. Please contact the front desk prior to arrival if you expect to check in after 5:00 pm. We highly recommend that guests rent a car. One complimentary parking stall is available for each unit.
Location
Kohala Coast Vacation Rentals by OUTRIGGER
69-250 Waikōloa Beach Dr Ste B-13, Waikoloa Village, HI
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.