The Reid

Reviews

• LM

  Lamar Moore

  Jul 29, 2026
  5.0
  I genuinely enjoy this apartment complex. The amenities are top tier. The property manager Micheleen and her team Katie and Azaria are absolutely amazing, I can’t brag enough. My apartment is super clean and spacious I have no complaints! The location is super convenient ! Thank you Reid staff for being so helpful with my moving process!
• CA

  Christelle Anani

  Jul 28, 2026
  2.0
  Great property, but a gamble with the new team. The staff don’t communicate with each other, making it impossible to coordinate when issues arise. Maybe they were having a bad day, but losing customer service skills & professionalism in stressful situations is telling.
• RR

  River

  Jul 21, 2026
  2.0
  This place has gone so far downhill since new management took over first of June…. Our valet trash has been sitting around for three days … I pay for this service … I pay for our security gates to work … they have been opened almost 24-7 … my neighbors and I are disgusted… they are not enforcing the no leash and pick up after your dogs and are we allowing pits or no ….cause I see many here yet I was told I could not get one …with this gate thing I could really use the protection and it’s not fair I cannot have my breed of choice … Also the elevator not working … in this heat toting groceries up 3 stories is not good. The grounds are not kept up as well as before and now packages getting stolen out of mailroom and that door doesn’t lock so anyone off street can pull door hard and they are in… HUD is going to be contacted and if this continues… an escrow is where rent will go … I tried to contact management to inform them the trash not picked up before left for work this morning no answer and just got email their phones are not working and internet… please they are probably getting complaints I pay waaaay too much not to get everything I pay for.
• LC

  Lauren Carroll

  Jul 7, 2026
  5.0
  I have lived in several apartment communities that have gone through management transitions, and I've also worked in the multifamily industry, so I know firsthand that these changes take time and can be stressful for everyone involved. Change is never easy. I had a great experience with the new management team yesterday. Thank you all for your help and for making me feel so welcome. A special shout-out to Michellen, the Community Manager, she is incredibly kind, approachable, and welcoming. Having someone with that positive attitude truly makes a management transition much smoother!
• JB

  JaNiyah Benton

  May 19, 2026
  5.0
  I toured with Juanita and applied same day because of my interaction with her. I set an appointment before I arrived but due to her finishing up with another applicant I had to wait just a little but throughout my time waiting she and the property manager checked on me and kept me updated even offering refreshers and snacks as I waited and apologized! On my move in day Juanita welcomed me into the community and she also had great communication throughout the whole process.