JR
Jessica Richardi
5 days ago
Had a problem with our faucet, so I made a maintenance form on the app and I heard back from property management same day to set up a time when someone could come fix our faucet. The person fixed it pretty quick and has been holding up well. The property management has been pretty good at responding when I text with a question and resolving the issue.
CB
Carmen Boggio
6 days ago
We’ve been working with Melissa for the past couple of weeks regarding our rental property, and our experience with her has been very positive. She has been responsive, attentive, and professional throughout the process. She takes the time to address our questions and concerns, and we appreciate that she consistently returns our calls and texts in a timely manner. Melissa has been communicative and attentive to our needs, and we appreciate her efforts in helping us find a tenant for our property. We look forward to continuing to work with her and hope for a successful rental experience!
TL
Tatianna Lawrence
6 days ago
I had such a great experience with Jayla! She was so kind, knowledgeable, and genuinely helpful. She took the time to answer my questions and gave me really great advice on what to look for in my next home based on what I was looking for. I never felt rushed or pressured, and it really felt like she cared about helping me make the right decision. Great customer service and such a positive experience overall!
KJ
Kimberly Jones
Sep 30, 2026
Thank you Melissa and Andrea! You ladies have been amazing at helping me get my client approved for an apartment in Canton. Sometimes life can be difficult but it’s wonderful to know that there are still amazing human beings who don’t mind giving a little extra to support others. God bless you both!
I would strongly caution property owners before trusting DK Rentals with their property.
My experience with them has been extremely frustrating. Communication is poor, emails frequently go unanswered for days, and I have repeatedly had to follow up just to obtain basic information and accounting related to my own property.
I have also received charges for work I did not approve and invoices where the supporting work was either incomplete or heavily disputed. Getting clear explanations or documentation has been unnecessarily difficult.
One of my biggest concerns is that DK charges owners an additional 10% oversight fee on contractor work. In my experience, this has resulted in a constant stream of vendor invoices and very little incentive to control costs or challenge questionable charges unless I push back myself.
Property owners are trusting a management company with one of their most valuable assets and should be able to expect transparency, accountability, and responsive communication. Unfortunately, that has not been my experience with DK Rentals.
Be very careful before handing your property over to this company, and review every invoice and charge closely.