The Maxwell

Reviews

• DH

  Devin Helvie

  Aug 3, 2026
  1.0
  There are a lot of issues from the apartments to the staff. Clearly nobody actually cares to put their best foot forward. People pay a lot of money to be here. Still waiting on that “gated community.” Guest house is also always trashy. Bathrooms are disgusting. Hand soap? Nah. It’s hand soap that run out and they put water in it. No wonder this place has so many vacancies. Do better. We pay good money to be here.
• PW

  Prince William

  Jul 24, 2026
  1.0
  I am extremely disappointed with the management and maintenance service at this apartment community. My AC has not been working for over a week, and although I was promised it would be repaired by midweek, it still has not been fixed. Despite calling every day—often multiple times—I have received no meaningful updates or resolution. I explained that I have not been feeling well, have elderly sick parents staying with me, and that the excessive heat has made it difficult for us to sleep or even prepare meals comfortably. I shared how urgent this situation is, but my concerns have been ignored. What has been most disappointing is the lack of professionalism. Instead of showing empathy or providing timely assistance, management has been dismissive, rude, and unhelpful. No resident should have to repeatedly chase basic maintenance for something as essential as air conditioning, especially during hot weather. I hope management takes responsibility, improves its customer service, and resolves maintenance issues in a timely and respectful manner.
• DA

  Destinie Anderson

  Jun 25, 2026
  5.0
  I am a current resident at The Maxwell, and I just wanted to share how much I appreciate Jessika, the Property Manager. She communicates exceptionally well and has made both my move-in process and my experience living here truly amazing. The Maxwell is a beautiful, well-maintained community, and I have been very pleased with my decision to live here. The staff genuinely care about their residents and go above and beyond to create a welcoming environment. They host so many fun resident events and activities that make this community feel like home. I absolutely love living here and would highly recommend The Maxwell to anyone looking for a great place to call home! ⭐⭐⭐⭐⭐
• HS

  Heaven Smith

  Jun 25, 2026
  5.0
  I wanted to take the time to leave a review now that I’ve been living here for a year and specifically recognize Savannah H. for the amazing experience she has provided. Over the past year, any questions, concerns, or issues I’ve had have always been addressed with care and professionalism. Savannah has consistently been helpful, responsive, and made sure things were handled in a timely manner. A year in, I can truly say that she has made the entire process of living here feel smooth and stress-free. Whether it was answering questions, helping resolve concerns, or making sure I had the information I needed, she has always been patient and willing to help. Her communication and follow-through really stand out, and it’s clear that she genuinely cares about the residents and their experience. Having someone like Savannah in the community makes a big difference. She brings kindness, understanding, and professionalism to her role, and she has always made me feel valued as a resident. I appreciate everything she has done over this past year and the effort she puts into making sure things are taken care of. Thank you, Savannah, for all that you do!
• KC

  Kevin Couch

  Jun 25, 2026
  5.0
  It’s nice to come home at the end of the day to a quiet and peaceful place. Apartments are nice, but the customer service gives you the security and peace of mind that anyone would want for their home. Savannah goes above and beyond to make sure our home is everything we need it to be.